Justin Casey
Chief Operating Officer
Coos Bay,OR
Summary
Strategic and mission-driven healthcare executive with 8+ years of progressive leadership experience in clinic operations, compliance, and cross-departmental management. Proven success in driving operational efficiency, leading multidisciplinary teams, and ensuring regulatory adherence in dynamic healthcare environments. Adept at aligning systems and strategy to organizational growth goals. Expertise spans 340B program implementation, HR management, EHR integration, budget oversight, and facilities planning.
Overview
11
11
years of professional experience
2043
2043
years of post-secondary education
3
3
Certifications
Work History
Chief Operating Officer
Waterfall Clinic Inc.
05.2022 - Current
- Oversaw day-to-day operations across multiple departments including IT, Facilities, HR, and Nursing, supporting over 100 staff.
- Partnered with CFO to manage multi-million-dollar annual budget and lead financial planning initiatives.
- Directed multiple construction projects and clinic expansions, delivering projects on time and under budget.
- Led compliance reviews for 340B Drug Program and Pharmacy operations, maintaining full audit readiness.
- Conducted workforce optimization analysis, improving staffing ratios and operational coverage.
- Implemented new lab interface to support timely patient care
- Collaborated with C-suite peers to align strategy with state/federal regulations and organizational mission.
CLINIC MANAGER
Waterfall Clinic Inc.
10.2021 - 05.2022
- Supervised medical assistants and referral staff; led scheduling, hiring, and performance management.
- Oversaw clinic-wide vaccine programs and ensured state/federal compliance.
- Collaborated with senior leadership and clinical education coordinators on staff training and onboarding.
PHARMACY COMPLIANCE MANAGER
Waterfall Clinic Inc.
11.2020 - 10.2021
- Led 340B implementation and compliance audits; developed SOPs and staff education.
- Served as liaison between pharmacy partners and clinical providers to enhance patient access.
- Supported Chief Medical Officer with provider relations and administrative functions.
INTERIM CLINIC MANAGER
Waterfall Clinic Inc.
05.2020 - 11.2020
- Maintained clinic operations during leadership transition, ensuring uninterrupted patient care.
- Managed hiring, scheduling, and staff oversight for medical assistants and referral staff.
PROVIDER SPECIALIST
Waterfall Clinic Inc.
08.2018 - 05.2020
- Supported CMO with provider onboarding, credentialing, and daily administrative tasks.
- Assisted in provider interviews and maintained communication with revenue cycle teams regarding correct billing and chart documentation.
PERSONAL SUPPORT WORKER
Southern Oregon Regional Brokerage
03.2018 - 08.2018
- Supported individuals with disabilities in daily living, financial management, and community engagement.
HOMECARE PROVIDER
Department of Human Services
01.2015 - 03.2018
- Delivered in-home care services including medication administration, hygiene assistance, and meal prep.
Education
AAOT General Studies -
SOUTHWESTERN OREGON COMMUNITY COLLGE
Bachelor of Science -
Portland State University
05.2001 - 09.2023
Skills
Prioritizing multiple projects and programs
Superior communication skills
Experience in building and managing effective teams
Proficient in collaborating with staff at all organizational levels
Able to learn and effectively use new skills quickly
Successful Implementation of multiple lab interfaces
Experienced in oversight of new building construction projects
Certification
EPIC OCHIN Superuser
References
References available upon request
Timeline
Chief Operating Officer
Waterfall Clinic Inc.
05.2022 - Current
CLINIC MANAGER
Waterfall Clinic Inc.
10.2021 - 05.2022
PHARMACY COMPLIANCE MANAGER
Waterfall Clinic Inc.
11.2020 - 10.2021
INTERIM CLINIC MANAGER
Waterfall Clinic Inc.
05.2020 - 11.2020
PROVIDER SPECIALIST
Waterfall Clinic Inc.
08.2018 - 05.2020
PERSONAL SUPPORT WORKER
Southern Oregon Regional Brokerage
03.2018 - 08.2018
HOMECARE PROVIDER
Department of Human Services
01.2015 - 03.2018
Bachelor of Science -
Portland State University
05.2001 - 09.2023
AAOT General Studies -
SOUTHWESTERN OREGON COMMUNITY COLLGE
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