Justin Casnet
Kissimmee,United States
Summary
Dynamic and results-driven bartender with a proven track record in boosting sales and enhancing customer experiences. Adept at creating a vibrant atmosphere, building strong customer relationships, and leveraging upselling techniques to drive revenue. Skilled in mixology, inventory management, and implementing effective sales strategies. Committed to delivering exceptional service and consistently exceeding sales goals while maintaining a high standard of professionalism and guest satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartending Trainer/FOH/BOH
Walt Disney World
11.2021 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Product knowledge by demonstrating a deep understanding of the menu and offerings to better inform and entice customers
- Promotional strategies with marketing and promotional activities to drive sales
- Customer engagement by focusing on building relationships with customers to enhance their experience and encourage repeat business.
Group Fitness Coach
Orangetheory Fitness
06.2021 - Current
- Membership Growth by emphasizing experience in increasing gym or class memberships
- Customer Engagement by building strong relationships with clients to foster loyalty and drive word-of-mouth referrals
- Revenue Generation by focusing on strategies that enhance overall revenue from fitness classes and memberships
- Leading and motivating members through pre defined work outs
- Coach and motivate members to achieve lifestyles goals
Lead Bartender/Trainer
Bahama Breeze
03.2015 - 06.2021
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
Skills
- Client Relationship Management
- Customer Retention
- Goal Setting & Achievement
- Sales Strategies
- Marketing & Promotion
- Fitness Software Proficiency
- Lead Generation
- Drink Pairing
Certification
CPR & AED, Group Fitness Instructor (GFI), 05/01/22, 05/01/25
Honorsandawards
Coach of The Year - Orangetheory Fitness, 12/01/22
Timeline
Bartending Trainer/FOH/BOH
Walt Disney World
11.2021 - Current
Group Fitness Coach
Orangetheory Fitness
06.2021 - Current
Lead Bartender/Trainer
Bahama Breeze
03.2015 - 06.2021