Justin Castille
Prairieville,LA
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 20+ years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. Looking forward to disciplining the future generation.
Overview
6
6
years of professional experience
Work History
Used Car Automotive-technician
Price Leblanc Toyota
10.2021 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern. Turn over rate has been around 4-5 vehicles a day.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Serviced foreign and domestic vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes. This includes European vehicles as well.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands. Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages. Torn down 3 different vehicles at one time with different issues. Repaired anything that was needed.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Used Car Technician
Saint Amant Muffler
06.2017 - 10.2021
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced foreign and domestic vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Completed 2 motor jobs per week.
Skills
- Effective Customer Communication
- Preparing Work Orders
- Diagnostic Abilities
- Managing Parts
- Quality Assurance
- Item Ticketing and Pricing
- Hospitality and Accommodation
- Time Management / Scheduling
Timeline
Used Car Automotive-technician
Price Leblanc Toyota
10.2021 - Current
Used Car Technician
Saint Amant Muffler
06.2017 - 10.2021
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