JUSTIN CASTILLO
Miramar,FL
Summary
Dynamic account executive with proven success at Action Group Management, adept at contract negotiation and client account management. Skilled in lead generation and cultivating strong customer relationships, I consistently deliver tailored solutions that exceed client expectations. My expertise in sales cycle management drives business growth and enhances customer satisfaction.
Overview
11
11
years of professional experience
Work History
ACCOUNT EXECUTIVE
ACTION GROUP MGMT
MIRAMAR, FL
02.2020 - Current
- Managed client accounts for small business certifications and researched requests for proposals in various databases for government contracts in management, consulting, and compliance services.
- Composed and edited bids for contracts in line with federal regulations.
- Cultivated relationships with key decision-makers through regular client visits and follow-up calls.
- Provided exceptional customer service by responding promptly to inquiries, and resolving issues quickly.
SERVER/BARTENDER/TRAINER
P.F. CHANGS
BOCA RATON, FL
07.2018 - Current
- Provided comprehensive training to new servers covering various aspects including customer service, guest needs, proper food handling, restaurant policies, and POS system operation for entering orders.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Work in a fast-paced environment while maintaining cleanliness and a safe environment.
- Provided excellent customer service and ensured that each guest was served courteously, quickly, and efficiently.
Solar Sales Consultant
Freedom Forever
Doral, FL
02.2024 - 01.2025
- Analyzed customer needs to recommend appropriate solar energy solutions.
- Generated sales leads through cold calling, networking events, and conferences.
- Maintained relationships with existing clients by providing regular updates on product developments.
- Design and present customized solar solutions to residential customers.
RECEIVING WAREHOUSE MANAGER
RAVA GROUP CONTAINERS
MEDLEY, FL
01.2014 - 01.2015
- Executed duties as a forklift operator, constructing orders and transporting goods to the Port of Miami, Port Everglades, and neighboring companies.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Education
BACHELORS OF APPLIED SCIENCE IN SUPERVISION AND MANAGEMENT -
PALM BEACH STATE COLLEGE
BOCA RATON, FL12.2022
ASSOCIATES IN ART -
PALM BEACH STATE COLLEGE
BOCA RATON, FL09.2020
Skills
- Sales Cycle Management
- Sales Support
- Project report generation
- Territory Management
- Trade Show Representation
- Sales Closing
- Lead Generation
- Business Development
- Customer Relationship Management
- Customer service
- Progress Reporting
- Account Management
- Contract negotiation
- Client account management
- Customer relationship management
- Training and development
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Solar Sales Consultant
Freedom Forever
02.2024 - 01.2025
ACCOUNT EXECUTIVE
ACTION GROUP MGMT
02.2020 - Current
SERVER/BARTENDER/TRAINER
P.F. CHANGS
07.2018 - Current
RECEIVING WAREHOUSE MANAGER
RAVA GROUP CONTAINERS
01.2014 - 01.2015
BACHELORS OF APPLIED SCIENCE IN SUPERVISION AND MANAGEMENT -
PALM BEACH STATE COLLEGE
ASSOCIATES IN ART -
PALM BEACH STATE COLLEGE
Similar Profiles
Moises BenitezMoises Benitez
Lead Maintenance Technician at Darcorp Mgmt GroupLead Maintenance Technician at Darcorp Mgmt Group
Jainam PopatJainam Popat
Strategic Alliance Manager at Loylty Rewardz Mgmt Pvt Ltd (BillDesk Group)Strategic Alliance Manager at Loylty Rewardz Mgmt Pvt Ltd (BillDesk Group)
Yolanda AndersonYolanda Anderson
Regional Manager at Adv. Mgmt. GroupRegional Manager at Adv. Mgmt. Group