JUSTIN CHAND
Visalia,United States
Summary
Successful Executive with over 16 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
16
16
years of professional experience
Work History
Executive Team Leader- Service & Engagement
Target
08.2021 - Current
- Is proficient in sales and driving profitable gross margin while strengthening the company brand
- Can perform #1 customer service over and above company standard as well as be an example for a team of 142 associates to follow
- Was proficient in running day-to-day operations as a Store Manager including recruiting, hiring, corrective actions, terminations, monitoring Profit & Loss Statements, driving sales, and fostering a workplace inspired by winning
- Was trusted to conduct 2 store relocations which involved clear communication with corporate and 3rd party companies, executing planograms, tagging, and stocking while still conducting normal operations
- Also, is proficient at inventory management, audits, sales, scheduling, delegating, coaching, and living company values.
Assistant Store Manager-Operations ASM & Specialty ASM
Lowe's
08.2018 - 08.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Interacted well with customers to build connections and nurture relationships.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Store Manager
Staples
07.2016 - 02.2018
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Sergeant
United States Army
02.2008 - 02.2018
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor's Degree/ Business Management and Administration -
University of Phoenix
Visalia, CA02.2024
General Education/ High School Diploma -
Golden West High School
Visalia, CA01.2008
Skills
- Staff Motivation
- Budget Analysis
- Safety and Cleanliness Standards
- Business development and planning
- Strong Communication and Interpersonal Skills
- Order Management
- Inventory and Stocking
- Operations and finance expert
Accomplishments
- Fiscal Management - Managed all financial activities for program operations.Accountable for all P&L.Reduced department expenditures by 10% over a one-year period.
Additional Information
Executive Team Leader / Assistant Store Manager / Store Manager
Target/ Lowe's / Staples
Visalia, CA
Is proficient in sales and driving profitable gross margin while strengthening the company brand. Can perform #1 customer service over and above company standard as well as be an example for a team of 142 associates to follow. Was proficient in running day-to-day operations as a Store Manager including recruiting, hiring, corrective actions, terminations, monitoring Profit & Loss Statements, driving sales, and fostering a workplace inspired by winning. Was trusted to conduct 2 store relocation's which involved clear communication with corporate and 3rd party companies, executing planograms, tagging, and stocking while still conducting normal operations. Also, is proficient at inventory management, audits, sales, scheduling, delegating, coaching, and living company values.
Military Service
- United States Army, 02/01/08, 02/01/18
- Afghanistan Campaign (OEF) Veteran, 12/01/10, 12/01/11
- Counter Drug Mission (Operation Trident) for Eradication of Marijuana, 07/01/10, 07/01/10
- Military Police Work in Vicenza, Italy, 09/01/09, 10/01/09
- Basic Training and Military Police School at Fort Leonard Wood, MO, 01/01/09, 05/01/09
Timeline
Executive Team Leader- Service & Engagement
Target
08.2021 - Current
Assistant Store Manager-Operations ASM & Specialty ASM
Lowe's
08.2018 - 08.2021
Store Manager
Staples
07.2016 - 02.2018
Sergeant
United States Army
02.2008 - 02.2018
Bachelor's Degree/ Business Management and Administration -
University of Phoenix
General Education/ High School Diploma -
Golden West High School