Judy Crenshaw
Noble,OK
Summary
Assisted teams in achieving project goals through effective task management. Supported strategic planning initiatives to enhance operational efficiency. Collaborated with team members to solve problems and adapt to changing circumstances.
Supported policy development to enhance organizational performance and streamline processes. Assisted in implementing strategies for business sustainability and growth. Seeking to contribute skills in a dynamic, expanding organization.
Overview
33
33
years of professional experience
Work History
Service and engagement Executive Team Lead
Target
Midwest City, OK
02.1993 - 04.2026
- Led team in daily operations and customer service excellence.
- Trained and mentored team members on best practices and processes.
- Managed inventory levels and ensured product availability on sales floor.
- Oversaw scheduling to optimize staff coverage during peak hours.
- Monitored compliance with safety standards and company policies daily.
- Facilitated team meetings to discuss goals, challenges, and performance updates.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Ensured compliance with company policies and regulations.
- Motivated teams by recognizing and rewarding excellence.
- Recognized individual achievements within the team environment.
- Coached team members and participated in training sessions.
- Resolved issues that arose among team members and reduced conflicts with proactive strategies focused on strengthening team relationships.
- Collaborated with other executives on cross-functional projects.
- Coached direct reports on professional development opportunities.
- Identified potential problems before they arose by monitoring progress of teams.
- Built an effective working environment through positive motivation techniques.
- Established strong communication channels between departments.
- Conducted regular performance reviews with employees to ensure objectives were met.
- Counted and balanced registers.
- Trained, managed and motivated employees to promote professional skill development.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Coached staff on strategies to enhance performance and improve customer relations.
- Used Point of Sale register system to complete transactions.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
Education
Some College (No Degree) - Accounting
Moraine Valley Community College
Palos Hills, ILSkills
- Team leadership
- Customer service
- Employee training
- Inventory management
- Performance evaluation
- Staff scheduling
- Conflict resolution
- Cross-functional collaboration
- Process improvement
- Compliance monitoring
- Problem solving
- Effective communication
- Time management
- Customer focus
- Commission structures
- Leadership
- Staff motivation
- Talent management
- Networking
- Training and development
- Employee scheduling
- Communication skills
- Team player
- Performance evaluations
- Motivation
Timeline
Service and engagement Executive Team Lead
Target
02.1993 - 04.2026
Some College (No Degree) - Accounting
Moraine Valley Community College