Justin Chu
Hazel Crest,IL
Summary
Dynamic security professional with proven expertise at School District 206 Bloom Township, excelling in incident reporting and relationship management. Recognized for enhancing safety protocols and fostering a culture of security awareness. Adept at problem resolution and de-escalation, ensuring a secure environment while delivering exceptional service to staff and visitors.
Overview
9
9
years of professional experience
Work History
Security Officer
School District 206 Bloom Township
Chicago Heights, IL
08.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Certified Nursing Assistant
Tri State Rehabilitation
Lansing, IL
07.2018 - 08.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Shift Leader
NFI Logistics
Elwood, IL
02.2017 - 05.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Education
General Studies
Homeowood Flossmoor Community High School
Flossmoor, IL06.2015
Skills
- Incident reporting
- General security
- Detail-oriented
- Physical fitness
- Relationship building and management
- Team leadership
- Problem resolution
- De-escalation
- Crowd control
Accomplishments
3x varsity Football player
Leadership award winner
2015 Illinois state runner up 8a football
Community club founder at school district 206
Timeline
Security Officer
School District 206 Bloom Township
08.2020 - Current
Certified Nursing Assistant
Tri State Rehabilitation
07.2018 - 08.2022
Shift Leader
NFI Logistics
02.2017 - 05.2018
General Studies
Homeowood Flossmoor Community High School