Justin Civitano
Lake Forest,CA
Summary
Talented Lending Officer with a proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
10
10
years of professional experience
Work History
Licensed Lending Officer
LoanDepot
11.2020 - 09.2023
- NMLS #2061840, licensed in 15 states
- Developed and maintained relationships with customers and other third parties.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assisted customers with completing loan applications and other paperwork from start to finish.
Customer Service Representative
Koloa Surf Company (Start Up)
10.2018 - 10.2020
- Point of contact for outside reps, vendors, UPS, FedEx and USPS
- Processed online orders and solved customer complaints
- Implemented strategies for growth via social media
Executive Recruiter
CyberCoders
03.2018 - 09.2018
- Full desk recruitment- technology industry
- Recruited and consulted new clients; matched candidates to possible jobs
- Created contracts and negotiated fees
- Built strong relationships with top level executives
- Sourced, pre-screened and coached candidates through the entire interviewing/hiring process
Account Executive
Alliance Funding Group
10.2016 - 09.2017
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Managed Capital loans between $10k to 5M for clients
- Analyzed Credit portfolios, reviewed Dun & Bradstreet reports, Secretary of State reports and personal credit reports
Inside Sales Associate
Ferguson HVAC
01.2015 - 09.2016
- Managed customer accounts and produced long lasting relationships with clients
- Exceeded monthly sales goals
- Ordered HVAC units based off client needs (B2B and B2C)
- Worked in accordance with outside sales to support client needs
- Provided clients with HVAC unit reviews and ratings
Recreational Leader
Laguna Hills Community Center
10.2013 - 01.2015
- Organized and designed the curriculum for an elementary sports program
- Planned numerous public events and calculated expenses while keeping a budget
- Taught at the preschool and ran the Circle of Friends program for people with special needs
Education
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CA12.2014
Skills
- Residential Lending
- Detailed Analysis
- Financial Reports Analysis
- Customer Interaction
- Financial Service Solutions
Timeline
Licensed Lending Officer
LoanDepot
11.2020 - 09.2023
Customer Service Representative
Koloa Surf Company (Start Up)
10.2018 - 10.2020
Executive Recruiter
CyberCoders
03.2018 - 09.2018
Account Executive
Alliance Funding Group
10.2016 - 09.2017
Inside Sales Associate
Ferguson HVAC
01.2015 - 09.2016
Recreational Leader
Laguna Hills Community Center
10.2013 - 01.2015
Bachelor of Arts - Criminal Justice
California State University - Fullerton
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