Justin Clark
USPS
Akron,OH
10
years of professional experience
Results-driven USPS Supervisor with extensive experience leading high-volume logistics, distribution, and delivery operations. Managed daily workflow, workforce scheduling, route and dispatch operations, resource allocation, and time-sensitive package movement to meet service and productivity goals. Monitored KPIs, addressed operational bottlenecks, ensured safety and regulatory compliance, and led cross-functional teams in a fast-paced environment. Experienced in process improvement, performance management, transportation coordination, employee development, and maintaining efficient end-to-end operations.
Work History
Customer Service Supervisor
10 Years 2 Months- Supervised daily logistics and distribution operations, coordinating employees, transportation, mail, and package movement to meet strict service deadlines.
- Managed workflow, staffing, scheduling, and resource allocation in a high-volume, time-sensitive operation.
- Monitored package and mail processing, dispatch, delivery performance, and operational efficiency.
- Ensured compliance with safety procedures, company policies, and federal regulations while addressing operational issues and service delays.
- Led and coached employees, tracked performance metrics, and implemented corrective actions to improve productivity and service
Education
High School Diploma
Skills
Logistics & Distribution Operations
Team Leadership & Workforce Management
Transportation & Dispatch Coordination
KPI & Performance Management
Workforce Planning & Scheduling
Process Improvement & Operational Efficiency
Safety & Regulatory Compliance
Timeline
Customer Service Supervisor
USPS
07.2016 - 09.2026Read More
Alleghany High School
High School Diploma
Read More