Microsoft Office Suites
Justin Clayton
Southeast Area Manager
New Port Richey,FL
Summary
“Lead a Team”, never: “Manage Employees”
Multiunit Manager who develops and improves processes by leveraging data and analytics, assessing root causes and providing insights to help companies drive strong results. Skilled in Building, Leading and Developing Teams to meet objectives based on proposed and agreed-to Standards and Expectations. Solid verbal, written and presentation skills, particularly in delivering constructive feedback and working through complex issues.
Overview
13
13
years of professional experience
Work History
Southeast Area Manager
Tommys Express Car Wash
11.2023 - Current
- Mentored and developed high-potential Team Members for leadership roles through individualized career development plans and opportunities for growth.
- Promoted a culture of continuous improvement through ongoing process reviews, Team Member engagement initiatives, and open channels of communication.
- Facilitated seamless integration of new Leadership promotions into existing operations while maintaining positive company culture and high levels of morale among Team Members.
- Optimized inventory management systems for reducing "Wash-Down" timing, minimizing losses due to improper handling of Detergents and Equipment.
- Motivated Site Leaders to achieve ambitious membership targets by establishing a competitive incentive structure and celebrating Team accomplishments.
- Enhanced Team performance by providing regular coaching, training, and performance feedback to individual staff members.
- Achieved high Staff Member retention rates by creating an inclusive work environment where the Team felt valued and supported
Site Leader
Tommys Express Car Wash
07.2022 - 11.2023
- Oversaw and contributed to hands-on daily site operations, ensuring adherence to safety protocols and Corporate requirements.
- Optimized scheduling processes to maximize workforce productivity while minimizing overtime expenses.
- Maintained detailed records of all site activities, allowing for effective monitoring of progress towards key milestones throughout each quarter.
- Collaborated with Team Members to develop efficient workflows that supported Site objectives without compromising quality or safety standards.
- Drove Guest satisfaction rates up by refining internal procedures that resulted in long term Membership and Revenue growth.
- Created a positive work environment that promoted high levels of morale, job satisfaction, and retention among team members.
General Manager
Athens Car Wash & Express Lube
11.2016 - 07.2022
- Manage 300+ vehicles daily across all departments
- Established continual sales increase
- Inventory Management
- Account Management on monthly memberships
- Hiring, Training and Staffing
- Tunnel/Equipment Maintenance
- Chemical Maintenance
- Oil Changes, Brake Services, Automotive Repairs
- IT Maintenance/Troubleshooting
- Lot Maintenance
- Labor and Quality Control
Assistant Manager
Pelican Bay Car Wash
12.2015 - 11.2016
- Maintaining client accounts in detail department
- Hiring and training new staff members
- Quality Control
- Controlling weekly labor and sales goals
- Monthly monitoring of customer's memberships
General Manager
Riverside Pizza
06.2011 - 11.2015
- Running shifts
- Managing day to day operations
- Inventory
- Making schedules
- Hiring and training new staff members/managers
- Outreach into the local community
- Maintaining proper health codes and company policies
- Establishing proper work policies to ensure no overtime is spent
- Handling weekly paperwork and money drops/deposits
- Training a staff that best represented the company/policies
Education
High School Diploma -
Collins Hill High School
Suwanee, GA 08.2007 - 2011.05
Skills
Recruiting and Interviewing
undefinedAdditional Information
- Willing to relocate: Anywhere
Software
Networking
Facebook/Instagram Ads
Adobe Applications
Computer/Electronics
Interests
Automotive Detailing
Computers
Cooking
Physical Fitness
Golf
Timeline
Southeast Area Manager
Tommys Express Car Wash
11.2023 - Current
Site Leader
Tommys Express Car Wash
07.2022 - 11.2023
General Manager
Athens Car Wash & Express Lube
11.2016 - 07.2022
Assistant Manager
Pelican Bay Car Wash
12.2015 - 11.2016
General Manager
Riverside Pizza
06.2011 - 11.2015
High School Diploma -
Collins Hill High School
08.2007 - 2011.05
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