Justin Combes
Woodstock,CT
Summary
Dynamic and trusted supervisor at Ansley Golf Club, enhancing member satisfaction and streamlining operations. Recognized and repeatedly rewarded for excellence in service and efficiency, adept at executing large-scale events and improving team performance. Train and motivate team members to new levels of excellence.
Overview
6
6
years of professional experience
Work History
Food & Beverage Supervisor, Server, Cart Attendant
Ansley Golf Club
07.2020 - Current
- Started in the golf department and moved up and into the food and beverage operation. I was promoted quickly to being a trusted closer and then a supervisor.
- Gained experience overseeing and training the service team and completing end of day reports.
- Ensured all food safety and sanitation regulations were followed to maintain a clean and safe environment for guests and staff.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Executed large scale banquets and golf tournaments.
Shift Supervisor
Adventure Air Sports
09.2018 - 01.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Oversaw a team of young staff ensuring that children's safety was prioritized.
Education
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, GA12.2022
Skills
- Customer Service
- Staff Training
- Supervisor
- Problem Solving
- Microsoft Office
- Flexible
- Positive Attitude
- Collaborative
Accomplishments
- Recognized on three separate occasions as the Employee of the Quarter at Ansley Golf Club.
- Consistently rewarded at Ansley Golf Club for having a great attitude and going above and beyond for the members and the team.
Timeline
Food & Beverage Supervisor, Server, Cart Attendant
Ansley Golf Club
07.2020 - Current
Shift Supervisor
Adventure Air Sports
09.2018 - 01.2020
Bachelor of Science - Criminal Justice
Kennesaw State University
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