Justin Cooper
Whittier
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Resourceful professional in the field of criminal justice and rehabilitation, known for high productivity levels and efficiency in completing tasks. Possess key specialized skills including case management, risk assessment, and development of individualized treatment plans. Excel in communication, empathy, and problem-solving which are pivotal for success in navigating complex cases and fostering positive outcomes.
Overview
9
9
years of professional experience
Work History
Deputy Probation Officer
Los Angeles County Probation Department
Downey
06.2025 - Current
- Supervise and support youth in juvenile detention facilities, focusing on behavioral standards, crisis intervention, and personal development.
- Conduct individual assessments and group sessions to foster rehabilitation and accountability.
- Coordinate daily routines, hygiene, health care needs, and educational/recreational activities.
- Prepare and maintain detailed case records, reports, and court documentation.
- Utilized evidence-based practices in supervising offenders within the community setting.
Detention Services Officer
Los Angeles County Probation Department
Downey
05.2023 - 06.2025
- Managed and monitored juvenile minors in a detention facility, ensuring their safety and security.
- Maintained order and control during transitions, recreation, and facility operations.
- Monitored behavior, documented incidents, and enforced departmental procedures.
- Collaborated with supervisors and law enforcement to support case management and detainee needs.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Team Lead – Document Control Administrator
American Advisors Group
Irvine
08.2020 - 05.2023
- Managed document lifecycle and processed high-volume information efficiently.
- Assisted in developing processes and procedures related to document control activities.
- Implemented error mitigation strategies to enhance process accuracy.
- Oversaw reporting functions, including weekly metrics and performance time studies.
- Updated standard operating procedures to reflect current practices.
- Served as liaison with clients, partners, servicers, and lenders for seamless loan processing.
- Ensured file integrity through rigorous oversight and communication.
Recreation Service Leader
Los Angeles County Parks & Recreation
Cerritos
03.2019 - 02.2023
- Designed and led programs for K–12 students, fostering community engagement and youth development.
- Ensured a safe environment by supervising events, sports, and daily park operations.
- Collaborated with management to plan events, manage budgets, and conduct inspections.
- Oversaw day-to-day operations ensuring all tasks were completed according to schedule.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
Imaging Coordinator
American Advisors Group
Irvine
10.2019 - 08.2020
- Archived and digitized post-funding documents, improving document accessibility and compliance.
- Prioritized time-sensitive files and ensured document quality standards.
- Verified borrower data for accuracy, reducing downstream loan processing errors.
- Analyzed data from various sources to identify trends or anomalies in the Imaging Department.
Temporary Administrative Clerk
Los Angeles County Registrar-Recorder
Norwalk
02.2018 - 12.2018
- Maintained voter and poll worker records in a secure database system.
- Dispatched mitigation teams to address polling site issues on election days.
- Recruited poll workers for high-need districts during election cycles.
- Performed data entry duties to update client information in databases.
Recreation Leader
Young Men's Christian Association, YMCA
Long Beach
08.2016 - 02.2018
- Provided guidance and mentorship to children in a recreational setting.
- Helped maintain accurate records of attendance, progress reports.
- Encouraged positive relationships among participants through team building exercises.
- Assisted with the coordination of field trips for participants.
- Supported the development of age-appropriate lesson plans for youth programs.
Education
Master of Business Administration (MBA) - Leadership & Strategy
Woodbury University
Los Angeles, CA05.2020
Bachelor of Arts - Criminal Justice
University of Arkansas At Pine Bluff
Pine Bluff, AR12.2016
Skills
- Operations and project management
- Crisis intervention
- Behavior management
- Conflict resolution
- Rehabilitation strategies
- Effective communication
- Staff supervision and development
- Process improvement and compliance
- Client and stakeholder relations
- Data management
- Quality assurance
- Issue escalation
- Time management
References
References available upon request.
Timeline
Deputy Probation Officer
Los Angeles County Probation Department
06.2025 - Current
Detention Services Officer
Los Angeles County Probation Department
05.2023 - 06.2025
Team Lead – Document Control Administrator
American Advisors Group
08.2020 - 05.2023
Imaging Coordinator
American Advisors Group
10.2019 - 08.2020
Recreation Service Leader
Los Angeles County Parks & Recreation
03.2019 - 02.2023
Temporary Administrative Clerk
Los Angeles County Registrar-Recorder
02.2018 - 12.2018
Recreation Leader
Young Men's Christian Association, YMCA
08.2016 - 02.2018
Master of Business Administration (MBA) - Leadership & Strategy
Woodbury University
Bachelor of Arts - Criminal Justice
University of Arkansas At Pine Bluff
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