Justin Cotto
Ocala,FL
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist/ Outbound Specialist Pharmacy Technician
Chewy RX
08.2024 - Current
- Inventory Control Specialist:
- Maintaining data integrity of all medication in pharmacy
- Preforming routine cycle counts (80+ weekly)
- Disposing of expired/damaged medication
- Maintaining and organizing all medication on hand
- Outbound Specialist:
- Picking orders in a timely manner
- Reference internal data to maintain effective decision making
- Multitasking efficiently in a face paced environment
- Provide training/coaching for new employees
- Proficiencies:
- Using Slack for effective communication
- Problem solving referencing data provided
- Proactively learning in an ever evolving field
- Coaching and providing feedback
Lead Pharmacy Technician
CVS Pharmacy
01.2024 - 08.2025
- Supervise and support daily operations of the pharmacy to ensure efficient workflow and exceptional patient care.
- Assist the Pharmacist in all daily tasks including prescription processing, customer service, and inventory control.
- Train, mentor, and guide pharmacy technicians to meet performance and compliance standards.
- Monitor technician productivity and delegate responsibilities to optimize team performance.
- Ensure adherence to company policies, HIPAA regulations, and state/federal pharmacy laws.
- Handle customer inquiries, resolve issues, and promote a positive patient experience.
- Maintain accurate inventory by ordering medications, managing stock levels, and reducing shrink.
- Perform data entry of prescriptions, third-party billing, and insurance verification.
- Operate and troubleshoot pharmacy systems and automation technology.
- Support immunization and wellness clinics by organizing supplies and assisting workflow.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Manager
Wags and Whiskers
10.2023 - 12.2023
- Operated a successful small business specializing in pet care services, including grooming, boarding, and retail
- Managed all aspects of business operations, including customer relations, scheduling, inventory management, and financial transactions.
- Built a loyal customer base through outstanding service and attention to detail, resulting in repeat business and positive word-of-mouth referrals. a
- Demonstrated strong leadership and organizational skills in overseeing a team of employees and ensuring smooth day-to-day operations.
Store Associate
ALDI
07.2022 - 10.2023
- Providing exemplary customer service
- Trained to use hand controlled pallet jacks effectively and safely indoors and around obstacles
- Experience in different zones in-store and maintained to store standards
- Fast paced work environment in all areas of the workplace
- Maintaining Inventory and organizing back stock.
- Insure and maintain safety standards
- Helped maintain positive data in a metrics driven network
Front End Supervisor
Lowe's Home Improvement
01.2022 - 07.2022
- Create and maintain a positive work environment
- Communicate with customers and solve any problems they may have
- Collect and distribute cash tills when closing/opening, ensuring the money matches the report and is stored safely
- Assist cashiers with requests such as price checks, overrides, etc.
- Perform monthly associate observations
- Train new staff on new procedures and policies
- Managing in-store reports for inventory and restocking
- Assign and supervise associate tasks and maintain scheduling necessities
- Review and analyze company reports (Credit card sales, mystery shopper, protection plan, etc.)
- Forklift experience
Education
Some College (No Degree) - Currently Enrolled
College of Central Florida
Ocala, FLSkills
- Employee onboarding
- Policy and procedure development
- Performance management
- Complex Problem-solving
- Staff training and development
Certification
- Pharmacy Technician License
- April 2024 to December 2025
Timeline
Inventory Control Specialist/ Outbound Specialist Pharmacy Technician
Chewy RX
08.2024 - Current
Lead Pharmacy Technician
CVS Pharmacy
01.2024 - 08.2025
Manager
Wags and Whiskers
10.2023 - 12.2023
Store Associate
ALDI
07.2022 - 10.2023
Front End Supervisor
Lowe's Home Improvement
01.2022 - 07.2022
Some College (No Degree) - Currently Enrolled
College of Central Florida
Similar Profiles
Hidekel PenaHidekel Pena
RX Learning and Development Specialist at Rx Chewy Pharmacy Inc.RX Learning and Development Specialist at Rx Chewy Pharmacy Inc.
Claudia LobergClaudia Loberg
Account Manager at Partners Rx/Magellan Rx Management/PrimeAccount Manager at Partners Rx/Magellan Rx Management/Prime
Lorrie BonhamLorrie Bonham
Warehouse Worker at Chewy Fullfillment Center RNO1Warehouse Worker at Chewy Fullfillment Center RNO1
Mateo GarciaMateo Garcia
Firefighter /EMT at Marion County Fire RescueFirefighter /EMT at Marion County Fire Rescue
Ryon LittleRyon Little
Warehouse Selector at McLane CompanyWarehouse Selector at McLane Company