Dynamic General Manager and Utility Locator with a proven track record in operations management, team building, and strategic planning. Expertise in project management and quality assurance, dedicated to enhancing client satisfaction and driving profitability.
Overview
19
19
years of professional experience
Work History
General Manager
Subdynamic Locating Services
San Jose, CA
01.2015 - Current
Managed budgeting and financial forecasting to drive profitability.
Developed strategic plans to enhance service delivery and client satisfaction.
Led staff recruitment, training, and development initiatives to improve team performance.
Oversaw daily operations, ensuring adherence to safety and quality standards.
Formulated policies and procedures to streamline operations.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Conducted precise underground utility location using advanced electromagnetic and ground-penetrating radar technology.
Trained new team members on safety protocols, equipment usage, and utility marking standards.
Developed detailed reports on utility locations, enhancing project planning and execution accuracy.
Shop Technician
Americas Tire
Gilroy, CA
03.2008 - 01.2015
Performed tire installations and repairs, ensuring high-quality service and customer satisfaction.
Operated tire changing machines and balancing equipment, maintaining operational efficiency in fast-paced environment.
Operated tire changing machines and balancing equipment, maintaining operational efficiency in a fast-paced environment.
Assisted in inventory management, ensuring accurate stock levels of tires and related products for timely service delivery.
Streamlined workflow processes to reduce turnaround time for tire services while maintaining quality standards.
Kept shop clean, organized and stocked with supplies.
Reduced equipment downtime through regular maintenance and prompt troubleshooting.
Education
Certificate of Technical Studies / GED Equivalent - Automotive Repair
WyoTech Technical Institute
Fremont, CA
06.2008
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Project management
Quality management
Verbal and written communication
Accomplishments
Supervised team of 6 to 8 staff members.
Collaborated with all major construction companies in the development of several major projects within the last 11 years.
Documented and resolved countless utility conflicts which led to streamlined development.
Timeline
General Manager
Subdynamic Locating Services
01.2015 - Current
Shop Technician
Americas Tire
03.2008 - 01.2015
Certificate of Technical Studies / GED Equivalent - Automotive Repair