Summary
Overview
Work History
Education
Skills
Timeline
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Justin Cowan

Tampa,FL

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 4 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

11
11
years of professional experience

Work History

Student Library Assistant

University of Tennessee
05.2017 - 08.2017
  • Checked out and checked in items using library computer system.
  • Organized returned books and materials and assisted with shelving.
  • Answered general questions in person, by phone and over email.

Valet Attendant

Premier Parking
08.2017 - 12.2018
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.

Service Technician

SERVPRO of Montgomery County
10.2012 - 05.2018
  • Completed tear-down of existing structures and prepared for new construction.
  • Inspected damaged properties and contents to prepare job action plan.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
  • Followed instructions from supervisor regarding daily job tasks and duties.

Social Media Marketing Intern

SERVPRO of Montgomery County
05.2018 - 07.2018
  • Conducted daily updates to social media profiles to boost company online presence.
  • Designed and presented social media campaign ideas.
  • Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.

Marketing Manager

Servpro Of Montgomery County
07.2018 - 05.2019
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.

Fiber, Executive

AT&T Business
06.2019 - 11.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Job File Coordinator/Production Manager/Construction Manager

SERVPRO Of Central St. Petersburg
11.2020 - Current
  • Identified and resolved construction issues promptly to prevent delays.
  • Communicated daily with vendors to keep project fully operational.
  • Cross-trained existing employees to maximize team agility and performance.
  • Created, maintained and updated filing systems for paper and electronic documents.

Education

Bachelor of Science - Business Administration, Marketing

The University of Tennessee
Knoxville
05.2019

Skills

  • Customer Engagement
  • Department Development
  • Inventory Accuracy
  • Documentation
  • Contract Preparation
  • Time Management

Timeline

Job File Coordinator/Production Manager/Construction Manager

SERVPRO Of Central St. Petersburg
11.2020 - Current

Fiber, Executive

AT&T Business
06.2019 - 11.2020

Marketing Manager

Servpro Of Montgomery County
07.2018 - 05.2019

Social Media Marketing Intern

SERVPRO of Montgomery County
05.2018 - 07.2018

Valet Attendant

Premier Parking
08.2017 - 12.2018

Student Library Assistant

University of Tennessee
05.2017 - 08.2017

Service Technician

SERVPRO of Montgomery County
10.2012 - 05.2018

Bachelor of Science - Business Administration, Marketing

The University of Tennessee

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Justin Cowan