Justin Craver
Anchorage,AK
Summary
I'm a grinder. I've been working since I was 14, sometimes two jobs. I am looking for a dynamic job that requires me to problem solve and interact with a variety of people. I am self-driven and would love to explore my potential in a new environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front of House Manager
South Restaurant And Coffeehouse
09.2021 - Current
- Managed staff schedules and maintained adequate coverage for all shifts.
- Developed unique events and special promotions to drive sales.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- More than anything, I fill in whatever hole best helps the restaurant succeed. From bar tending to making salads. I deal with upset guests right after fixing the dish machine.
Server
South Restaurant And Coffeehouse
05.2015 - Current
- Helped open the restaurant in 2015.
- Quickly became a reliable lead server and trainer.
- Great with customers and was able to develop several "regulars" who came back and request me as their server.
- Prided myself on learning and understanding the products I was selling and how they were prepared.
Education
No Degree - History
University of Alaska Anchorage
Anchorage, AK06.2008
Skills
- Assignment Delegation
- Coaching and Training
- Resolving Disputes
- Margin Goals
- Guest Satisfaction
Certification
American Association of Snowboard Instructors (AASI) Certified Level 2
Survivor Alaska
I started a "Survivor" game in 2018 similar to the hit CBS show. I take 12-16 people out to Nancy Lake and host a three night game of Survivor. Its a TON of work but its so fun and rewarding.
Timeline
Front of House Manager
South Restaurant And Coffeehouse
09.2021 - Current
Server
South Restaurant And Coffeehouse
05.2015 - Current
No Degree - History
University of Alaska Anchorage
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