Justin Crossen

· Enhanced profitability for each installation through strategic project planning

· Conducted project walkthroughs to identify and mitigate potential issues before they arose

· Supported installation teams by resolving issues during project execution

· Verify all material and equipment are correct prior to installation

Supervised stock management of materials for installation projects for all install

• Oversaw financial management, ensuring accurate budgeting and expense tracking for sustainable growth.
• Managed daily operations to enhance workflow and maximize productivity.
• Established strong vendor relationships, negotiating favorable terms to optimize procurement costs.
• Developed tailored solutions addressing individual customer needs..

• Increased total sales by building strong relationships with key clients and identifying new business opportunities.
• Evaluated customer requirements on-site, demonstrated product offerings, and proposed tailored solutions to enhance customer satisfaction.
• Monitored P&L statements monthly to confirm project alignment with company standards and identify areas for improvement.
• Collaborated with field sales staff and facilitated in-house product training to enhance team knowledge and effectiveness.

• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Oversaw installation crews and service staff to ensure project completion and service delivery standards.
• Established clear communication channels to enhance customer satisfaction and promptly address concerns.
• Supervised employees to ensure compliance with company policies, fostering a culture of accountability.

• Enhanced customer satisfaction by establishing communication channels and promptly addressing concerns, leading to improved client relationships.
• Oversaw installation crews and service staff to ensure quality execution of services and timely project completion.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Supervised employees to ensure compliance with company policies, fostering a consistent work environment.