Talented hospitality management professional with over 20 years expertise in the hospitality industry including theme parks and resort properties. Strengths include dynamic public speaking, strong interpersonal skills, adaptability to new technology, and ability to motivate teams towards achieving training goals while maintaining an upbeat work atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager Recreation,
Hilton Grand Vacations, Grand Beach Resort
Orlando, US
11.2017 - Current
Creates monthly calendars of activities and entertainment offerings for a resort destination.
Submits payroll, inventory, purchase ordering, manages staff hours and scheduling.
Hosts resort entertainment such as Bingo, Karaoke, Pool Parties, Trivia, Food Activities, Crafts, and a variety of other offerings.
Oversees all sports and recreation equipment, such as watercraft rentals, miniature golf, basketball, tennis, and other sports equipment.
Handles all staff relations, interviews, hiring, conflicts, and development, resulting in the best possible outcome for each individual situation.
Promotes successful revenue and sales management for all resort activities while adhering to monthly budget costs.
Assists the management team in resort operations and Team Member events and activities.
Takes the lead of all holiday decorations and events for resort guests and Team Members.
Collaborates with other departments on programming initiatives.
Coordinates with vendors to purchase supplies, equipment, and materials needed for recreation activities.
Co-Chair of Pride Team Member Resource Group.
Implements scheduled meetings with TMRG members to promote inclusion in the workplace.
Collaborated with corporate leaders to market the company at the Come Out With Pride Orlando event.
Education
Waubonsee College
Sugar Grove, IL
Skills
Staff management
Hiring, Staffing, Training, & Evaluations
Recreational Activities
Compliance Requirements
Management Meetings & Collaboration
Team Coaching & Mentoring
Critical Thinking Skills
Quality Assurance
Annual Budgets
Talent Scouting
Engaging Public Speaker
Facilitate Trainings & Development Courses
Special Projects & Events
Promotional & Marketing Event Coordination
Certification
Operations management
Certified in Food Handling
Computer Application Skills
CPR Certified
Timeline
Manager Recreation,
Hilton Grand Vacations, Grand Beach Resort
11.2017 - Current
Operations management
Certified in Food Handling
Computer Application Skills
CPR Certified
Waubonsee College
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