Efficient Office Clerk with commitment to day-to-day streamlining for big-picture success. Expert in accurate Microsoft Office use and data entry with training in AS400. Distinguished leadership and organization skills with talent for communication.
Overview
10
10
years of professional experience
Work History
Data Processor
McLane
08.2019 - 02.2023
Interacted with customers by phone, email, or in-person to provide information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Organized, sorted, and checked input data against original documents.
Temp Worker
Aerotek
06.2016 - 04.2019
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Customer Service Representative
FedEx Office
04.2013 - 05.2016
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Reviewed customer job specifications and document proofs to obtain printing project instructions.
Utilized POS system to handle customer cash and credit card transactions.
Education
Associate of Science - Computer Network Engineering
Pierce College
Puyallup, WA
01.2011
High School Diploma -
Emerald Ridge High School
Puyallup, WA
07.2008
Skills
Telephone Reception
Customer Service
AS/400
Data Entry
Microsoft Office
Microsoft Outlook
Timeline
Data Processor
McLane
08.2019 - 02.2023
Temp Worker
Aerotek
06.2016 - 04.2019
Customer Service Representative
FedEx Office
04.2013 - 05.2016
Associate of Science - Computer Network Engineering