Justin De Los Santos
The Bronx,NY
Summary
Bilingual clinical and administrative assistant with experience in patient intake, medical records, data entry, and front office operations. Skilled in Spanish translation, appointment scheduling, and handling sensitive information with accuracy and care.
Overview
1
1
Language
5
5
years of professional experience
Work History
Clinical Assistant
MOBILE PHYSICAL THERAPY
The Bronx, New York
06.2026 - Current
- Managed patient records, including medical history and test results.
- Documented clinical notes and updated patient records accurately.
- Led patients to exam rooms, answered general questions and prepared patients for the physician by explaining process.
- Managed clinical documents and patient intake forms by accurately entering information into spreadsheets.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Bilingual Administrative Assistant
DOCGO
Manhattan, New York
12.2021 - 10.2023
- Reviewed intake forms and updated patient records with accurate office documentation.
- Translated Spanish and English messages for DOCGO staff and community contacts.
- Handled incoming calls and directed callers to the appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
- Coordinated and scheduled meetings, including room reservations and catering, for seamless execution.
- Directed customer inquiries to appropriate department personnel.
Skills
- Patient intake
- Medical records
- Front office operations
- Records management
- Appointment scheduling
- MS office
- Data entry
- Spanish translation
Languages
Spanish
Native/ Bilingual
Timeline
Clinical Assistant
MOBILE PHYSICAL THERAPY
06.2026 - Current
Bilingual Administrative Assistant
DOCGO
12.2021 - 10.2023