JUSTIN DE SOUZA

• Overseeing the Daily operation of the Theater
• Complete Invoices and Shipment
• Scheduling adjustments
• Maintaining staff efficiency
• Responding to Customer Complaints via Email & In Person
• Bar/Alcohol Management
• Food Safety
• Technology Management (Troubleshoot, Computers, Projectors)
• Money Handling (Safe counting, bank deposits, all cash and Drawer counting)
• Lifting equipment, boxes, and or various items varying from 20-50 pounds
• Open and closing of building
• Crowd control (Medical emergencies, evacuations etc.)

Enhanced customer service by providing in-store support.

Managed cash register operations, ensuring accurate transactions.

Applied Disney logo on Orlando Magic jerseys with heat press machine.

Restocked Orlando Magic team shop to keep shelves full and inviting.

Promoted merchandise through upselling techniques during customer interactions.

Facilitated online shipments for prompt order delivery.

Folded and arranged jerseys neatly for optimal presentation.

Organized storage rooms to maximize space utilization.

• Delivered vehicles to customers and picked up vehicles as directed by management.
• Conducted regular inventory checks, updating vehicle status, and relocating cars as necessary.
• Inspected vehicles for cleanliness and identified imperfections beyond established standards.
• Minimized damage risks during transportation by adhering to best practices in maneuvering.
• Maintained neatness of new and used vehicle lots according to dealership display standards.
• Provided friendly assistance with directions and inquiries, enhancing customer experiences.
• Transported vehicles efficiently to designated areas, improving overall customer satisfaction.