Justin Dixon
Fountain Hill,PA
Summary
Proven track record of enhancing customer satisfaction and team collaboration at Scott Cars, adept in cleaning techniques and guest service excellence. Spearheaded initiatives improving service delivery by 30%, showcasing reliability and a keen eye for detail. Excelled in fast-paced environments, ensuring high-quality outcomes and elevating event experiences at Saucon Valley Country Club. Personable and highly motivated individual with keen eye for detail, well-suited for roles demanding precision and thoroughness. Knowledge of automotive care and maintenance techniques, coupled with skills in handling cleaning tools and products. Dedicated to delivering pristine and polished results that enhance customer satisfaction and vehicle aesthetics.
Overview
3
3
years of professional experience
Work History
Detailer
Scott Cars
08.2023 - 06.2024
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
Facilitator
Saucon Valley Country Club
03.2023 - 09.2023
- Managed and coordinated events, activities, and services for members.
- Plan, organize, and oversee various events such as weddings, parties, tournaments, and other social gatherings.
- Identified areas in need of improvement and implemented solutions.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Houseman
Candlewood Suites Hotel
01.2021 - 03.2022
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Education
High School Diploma -
Liberty High School
Bethlehem, PA06-2024
Skills
- Customer Service
- Safety Procedures
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Guest Service Excellence
- Time Management
- Heavy Lifting
Timeline
Detailer
Scott Cars
08.2023 - 06.2024
Facilitator
Saucon Valley Country Club
03.2023 - 09.2023
Houseman
Candlewood Suites Hotel
01.2021 - 03.2022
High School Diploma -
Liberty High School