Justin Dozier
kettle island,KY
Summary
Dynamic and results-oriented Insurance Broker with a proven track record at JRL Coal, excelling in customer advocacy and financial planning. Leveraged policy expertise and exceptional claims handling to increase client satisfaction and generate significant referral business. A proactive team player, known for driving sales growth and seamlessly integrating client relations with award-winning sales strategies.
Service-oriented [Job Title] delivers high-quality customer service by accurately assessing client needs and recommending most useful policies and products. Empathetic broker with client experience as guiding principle. Well-connected personnel with track record leveraging connections to serve clients.
Overview
4
4
years of professional experience
Work History
Insurance Broker
Self-employeed
08.2020 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
Education
Associate of Science - Accounting, Biology
Southeast Community College
Middlesboro, KY05-2016
Skills
- Proactive team player
- Claims handling
- Sales presentations
- Driven
- Award-winning sales professional
- Policy expertise
- Financial planning
- Customer advocate
- Client relations
Timeline
Insurance Broker
Self-employeed
08.2020 - Current
Associate of Science - Accounting, Biology
Southeast Community College
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