JUSTIN EDWARDS
Springdale,AR
Summary
Accomplished business owner with 13 years of experience in client acquisition, relationship management, and operational efficiency. Highly skilled in forging strong connections with key decision-makers, clients, and team members. Seeking an opportunity to leverage my expertise to make a meaningful impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Renaissance Floral
Fayetteville, AR
12.2022 - Current
- Own and operate a successful floral and event design business, overseeing all aspects of the business from client acquisition to event execution.
- Serve as the principal floral designer and event coordinator, creating tailored designs and event experiences that meet client expectations and budget constraints.
- Manage client relationships, ensuring repeat business and high levels of client satisfaction through personalized service and attention to detail.
- Coordinate and execute a variety of events, including weddings, corporate functions, and private parties, ensuring smooth operations and successful outcomes.
- Oversee all financial aspects of the business, including budgeting, pricing, and financial planning, ensuring profitability and efficient use of resources.
Realtor
The Brandon Group
Bentonville, AR
08.2020 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Generated leads through networking activities, cold calling prospects, referrals.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
Virtual Sales Representative
Signet Jewelers
Fayetteville, AR
09.2019 - 04.2021
- Implement new technologies to communicate effectively with customers.
- Resolved customer inquiries in a timely manner while providing exceptional customer service.
- Managed customer databases using CRM to keep track of contacts and generate reports.
- Maintained up-to-date knowledge of company products to effectively communicate features and benefits to customers.
- Utilized digital marketing techniques, such as email campaigns, webinars, and online events, to promote product offerings.
Client Relationship Manager
Penske Automotive
Fayetteville, AR
06.2018 - 08.2019
- Enhanced sales potential by effectively engaging with both in-person and phone traffic at the dealership.
- Ensured timely and organized client arrivals through effective coordination with the service department schedule.
- Leverages client touch points to drive and maximize sales conversions.
- Fostered relationships with former clients to drive customer loyalty and optimize recurring business.
Internet Sales Manager
Hennessy Cadillac
Duluth, GA
08.2015 - 01.2018
- Elevated customer satisfaction by promptly addressing inquiries and personalizing follow-up communication.
- Collaborated with marketing team to develop and execute targeted email campaigns for new product launches and promotions.
- Enabled smooth transition of new employees into the sales department through thorough training on internal systems and processes.
- Implemented CRM software to optimize lead management and follow-up, enhancing overall team productivity.
- Contributed actively to the discussions in monthly sales meetings by sharing insights.
- Optimized performance by leveraging client feedback, market trends, and potential growth opportunities.
- Managed detailed records of customer interactions, supplying essential data for sales initiatives and forecasting endeavors.
Assistant Business Manager
Old Navy, Gap Inc.
Cumming, GA
02.2015 - 10.2015
- Enhanced departmental efficiency by implementing streamlined processes and time-saving strategies.
- Boosted productivity levels by implementing efficient task delegation strategies and providing effective supervision.
- Supported business manager with budgeting, financial planning, and tracking expenses to ensure cost control.
- Worked collaboratively across departments to ensure projects and deliverables were completed on time.
Brand Manager
Gap Inc
Fayetteville, AR
07.2013 - 02.2015
- Developed and executed targeted marketing campaigns, resulting in increased brand visibility.
- Drove customer loyalty by effectively managing consumer feedback and promptly resolving any issues.
- Maintained brand competitiveness by conducting comprehensive market research to identify key trends.
- Enhanced customer engagement through optimized social media, leading to increased online visibility and interaction rates.
- Effectively allocated resources to optimize ROI in marketing initiatives through meticulous budget management.
- Mentored junior team members, fostering professional growth and development within the department.
Education
University of Arkansas, Fayetteville
Fayetteville, ARSkills
- Strategic Communication
- Relationship Management
- Business Development
- Budget Management
- CRM Proficiency
- Event Planning and Coordination
Certification
- Licensed AR Realtor since 2020
Accomplishments
- Completed EforAll entrepreneurship program 2024
- Winner of cash advancement award for business presentation through EforAll
Timeline
Owner
Renaissance Floral
12.2022 - Current
Realtor
The Brandon Group
08.2020 - Current
Virtual Sales Representative
Signet Jewelers
09.2019 - 04.2021
Client Relationship Manager
Penske Automotive
06.2018 - 08.2019
Internet Sales Manager
Hennessy Cadillac
08.2015 - 01.2018
Assistant Business Manager
Old Navy, Gap Inc.
02.2015 - 10.2015
Brand Manager
Gap Inc
07.2013 - 02.2015
University of Arkansas, Fayetteville