Dynamic business owner with a proven track record in customer service, team leadership, and employee training. Committed to enhancing service efficiency and fostering strong customer relations.
Overview
11
11
years of professional experience
Work History
Business Owner
Seats Transportation
Watertown NY
03.2016 - Current
Oversaw daily operations and logistics, ensuring timely transportation services for clients.
Developed and implemented operational strategies to enhance service efficiency and reliability.
Managed customer relationships, addressing inquiries and resolving issues to maintain high satisfaction levels.
Trained and mentored staff on best practices in safety and transportation procedures.
Platoon Sergeant
US Army Reserve
Watertown Ny
03.2015 - Current
Led training exercises to enhance unit readiness and operational effectiveness.
Coordinated logistics for equipment deployment and maintenance, ensuring mission success.
Mentored junior soldiers, fostering professional development and team cohesion.
Implemented safety protocols to minimize risks during training operations.