Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Work History
Operations Supervisor
10 Years 7 Months
US Autoforce | 10.2015 - 05.2026
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Supervised daily operations to ensure compliance with safety and quality standards.
Implemented process improvements resulting in streamlined workflows across departments.
Led team training initiatives to enhance productivity and operational efficiency.
Coordinated cross-functional teams to address operational challenges and enhance service delivery.
Oversaw scheduling and resource allocation to maximize workforce efficiency during peak periods.
Managed inventory control systems, optimizing stock levels and reducing waste.
Fostered a culture of continuous improvement through regular feedback and staff development sessions.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Custodian
5 Months
Janitorial Inc | 01.2015 - 06.2015
Sanitized restrooms following established practices to ensure a clean and hygienic environment.
Maintained cleanliness of furniture and floors through dusting, sweeping, mopping, and vacuuming; managed waste disposal and restroom supplies to support facility upkeep.
Managed daily cleaning operations to maintain facility hygiene and safety standards.
Trained new staff on equipment usage and safety protocols for efficient performance.
Conducted regular inspections to ensure compliance with cleanliness and sanitation regulations.
Skycap
1 Year
Huntleigh | 10.2013 - 10.2014
Delivered high-level customer service by assisting passengers with curbside luggage check-in.
Helped passengers with baggage and addressed inquiries regarding departures, arrivals, and terminal facilities.
Assisted passengers with transportation to and from taxis, buses, and cars while facilitating baggage check-in at terminal entrance or drop-off.
Provided assistance at various air terminals to ensure passenger satisfaction.
Case Pick
4 Months
Advantage Logistics | 02.2013 - 06.2013
Filled and completed order receipts, and assembled orders in shipping containers.
Moved filled orders to and from shipping area, ensuring timely delivery and organization of shipments.
Executed physical activities in warehouse, including loading, unloading, sorting, and moving products and materials manually and with material handling equipment to maintain operational flow.
Read work orders and received verbal instructions for work assignments.
Organized and stocked shelves, maintaining cleanliness and proper sequence of inventory for efficient retrieval.
Water Restoration
7 Months
Service Master Clean | 06.2012 - 01.2013
Restored interiors of homes affected by fire, smoke, or water damage using commercial cleaning equipment to ensure safe and habitable environments.
Prioritized and organized tasks from work orders to enhance workflow efficiency and meet project deadlines.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Supply Specialist
3 Years 6 Months
US Army | 06.2008 - 12.2011
Received, inspected, inventoried, loaded/unloaded, stored, issued, and delivered supplies and equipment to ensure operational readiness
Maintained automated supply system for accurate accounting of organizational and installation supplies and equipment, supporting logistics efficiency
Issue and receive small arms. Secure and control weapons and ammunition in security areas
Scheduled and performed preventive and organizational maintenance on weapons to ensure compliance with safety and operational standards
Operated computers for unit-level operations
Plumber Apprentice
4 Years 1 Month
Faavae's Plumbing | 05.2004 - 06.2008
Coordinated with supervisor and trades to complete projects and work orders on time.
Installed domestic water and vacuum systems (e.g. hot water, chilled water, sewer, storm water, air, gas) to ensure comfortable, sanitary, and safe environments in facilities.
Diagnoses problems and/or failures in plumbing systems (e.g. locate and repair water leaks, broken or frozen pipes, and plugged drains, etc.) for the purpose of identifying equipment and/or systems repair and replacement needs.