Justin felipe
CLERMONT
Summary
Dynamic professional with a proven track record in customer service and package handling, notably at Vivint. Excelled in enhancing client satisfaction and expanding customer bases, demonstrating exceptional problem-solving and interpersonal skills. Achieved top performer status by leveraging deep product knowledge and a positive attitude, significantly boosting sales and team morale.
Overview
5
5
years of professional experience
Work History
Sales Representative
Vivint
10.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Tmoblie
02.2024 - 12.2024
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
Doorman
58th Street
01.2023 - 10.2023
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Deliery Driver
Papa John's Pizza
01.2022 - 08.2022
- Delivered orders to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of pizza.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Crew Trainer
McDonald's
01.2020 - 02.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
East Ridge
Clermont, FL05-2023
Skills
- Customer service
- Package handling
- Positive attitude
- Employee training
- Cash handling
- Tenant relations
- Dependable and reliable
- CCTV monitoring
- Safe food handling
- Punctual and reliable
- Cleaning and sanitation
- Baggage management
- Complex Problem-solving
- Heavy lifting
- Patience and tact
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Sales Representative
Vivint
10.2024 - Current
Sales Representative
Tmoblie
02.2024 - 12.2024
Doorman
58th Street
01.2023 - 10.2023
Deliery Driver
Papa John's Pizza
01.2022 - 08.2022
Crew Trainer
McDonald's
01.2020 - 02.2022
High School Diploma -
East Ridge
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