Justin Feraco
Wildwood Crest
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Representative
Cutco Cutlery
02.2018 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through networking, referrals and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing precise demonstration of products.
- Generated additional sales opportunities with friendly communication and a upbeat, engaging personality.
Carpenter
Ron Peters Custom Carpentry
09.2020 - 07.2023
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
- Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
Beach Lifeguard
Wildwood Crest Beach Patrol
05.2016 - 09.2022
- Improved beach safety measures by conducting regular risk assessments and implementing preventative actions.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
- Rescued distressed swimmers with timely interventions, utilizing rescue equipment and first aid techniques.
- Reduced potential hazards by maintaining a clean and organized beach environment for visitors'' enjoyment.
- Promoted public awareness on water safety through educational programs and informative materials distribution.
- Grew in great public communication skills.
- Streamlined communication among team members by utilizing walkie-talkies or hand signals during high-pressure situations.
Shelf Stocker
Ann Wilson
05.2013 - Current
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Maintained a clean and organized store environment for optimal shopping experience.
- Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
- Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
Education
HAVCR Technician - Technician
Lincoln Technical Institute - Union New Jersey
Union, NJ08.2024
Bachelor of Business - Food Marketing
Saint Joseph's University
Philadelphia, PA05.2020
High School Diploma -
Wildwood Catholic High School
North Wildwood05.2016
Skills
- Market Research
- Product Management and Pricing
- B2B Sales
- Product Promotion
- Sales Expertise
- Product and Service Knowledge
- Customer Relations
- Outreach Initiatives
- Presenting Information
Certification
- EPA Universal Certified
Timeline
Carpenter
Ron Peters Custom Carpentry
09.2020 - 07.2023
Sales Representative
Cutco Cutlery
02.2018 - Current
Beach Lifeguard
Wildwood Crest Beach Patrol
05.2016 - 09.2022
Shelf Stocker
Ann Wilson
05.2013 - Current
HAVCR Technician - Technician
Lincoln Technical Institute - Union New Jersey
Bachelor of Business - Food Marketing
Saint Joseph's University
High School Diploma -
Wildwood Catholic High School