Justin Fetters
Senior Program Mentor
Liberty,MO
Summary
Senior Program Mentor coaches students through ICF coaching principles, data review, and targeted interventions that improve persistence. Supports at-risk learners by analyzing performance patterns, building action plans, and strengthening student engagement across diverse caseloads. Knowledgeable with proven background in guiding and supporting students and peers. Adept at developing tailored mentoring strategies that foster growth and achievement. Demonstrated ability to utilize strong communication and problem-solving skills to drive team success. Experienced with developing and implementing mentoring programs that cater to diverse needs. Utilizes effective communication and problem-solving skills to address challenges and facilitate progress. Track record of fostering collaborative environments that promote learning and development.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Senior Program Mentor
Western Governors University
11.2025 - Current
- Promoted after demonstrating sustained performance, leadership, and commitment to student success.
- Coach students using ICF coaching principles.
- Analyze student performance data to identify at-risk students.
- Peer Coach for new Program Mentors.
- Designed 0 CU Outreach Team.
- NGLX Rollout Champion.
Program Mentor
Western Governors University
01.2023 - 11.2025
- Managed diverse student caseloads through individualized coaching.
- Improved student persistence through targeted interventions.
- Frequently assigned higher-risk students due to effectiveness with academically at-risk learners.
- Consistently exceeded team averages in all engagement metrics.
Account Sales Manager
Dole Fresh Fruit Company
06.2022 - 01.2023
- Managed strategic customer accounts, logistics, Salesforce communication, and customer satisfaction.
Internal Security Specialist
Liberty Public Schools
10.2018 - 06.2022
- Mentored students, facilitated conflict resolution, conducted safety training, and improved operational processes.
Police Officer / Field Training Officer
Parkville Police Department
03.2015 - 10.2018
- Trained and evaluated new officers while building community relationships and leading field training.
Education
Master of Science - Management & Leadership
Western Governors University
10.2022
Bachelor of Science - Criminal Justice
University of Central Missouri
08.2012
Skills
Coaching and employee development
- Training facilitation
Team collaboration
Certification
International Coaching Federation (ICF) Training
Professional Development
- Art of Presenting Workshop Series
- Empowering Peers Workshop Series
Timeline
Senior Program Mentor
Western Governors University
11.2025 - Current
Program Mentor
Western Governors University
01.2023 - 11.2025
Account Sales Manager
Dole Fresh Fruit Company
06.2022 - 01.2023
Internal Security Specialist
Liberty Public Schools
10.2018 - 06.2022
Police Officer / Field Training Officer
Parkville Police Department
03.2015 - 10.2018
Master of Science - Management & Leadership
Western Governors University
Bachelor of Science - Criminal Justice
University of Central Missouri