Justin Fisher
Mount Joy,PA
Summary
With a proven track record at JustinTime Plumbing, Heating, Cooling, I excel in operations management and customer relations, driving growth and enhancing satisfaction. My leadership in small business operations and project management, coupled with a knack for negotiation and relationship building, has consistently delivered financial stability and client loyalty.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner/President/Master Plumber
JustinTime Plumbing, Heating, Cooling LLC
06.2020 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected JustinTime's financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Maximized efficiency on job sites with thorough planning, reducing wasted materials and minimizing labor costs.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
Director of Operations
Home Climates
06.2014 - 06.2020
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Assisted in installing equipment and plumbing systems
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement
- Mentored and coached team members to foster productive and engaging work environment.
Owner/President/Master Plumber
JustinTime LLC
10.2008 - 06.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Managed financial aspects of JustinTime LLC, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for JustinTime.
Quartermaster/Combat Engineer (12B)
United States Army
08.2002 - 08.2005
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Enhanced inventory management by implementing efficient tracking systems and organizing storage spaces.
- Streamlined procurement processes for improved efficiency and cost reduction.
- Collaborated with department heads to forecast demand accurately, ensuring adequate stock levels at all times.
- Managed cross-functional teams effectively, fostering collaboration between various departments involved in logistic operations.
- Conducted regular audits on stock levels, identifying discrepancies and resolving issues promptly.
- Optimized warehouse layouts for better space utilization and improved accessibility of supplies.
Education
High School Diploma -
William Penn Senior High School
York, PA06-2001
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Project estimating
- Staff Management
- Budget Development
- Administrative Oversight
- Negotiation
- Profit and loss analysis
Certification
Master Plumber's License
Sandler Management Training
Sandler Corporate Training
Sandler Sales Management Training
Everest Sales and Employee Relation Training
Timeline
Owner/President/Master Plumber
JustinTime Plumbing, Heating, Cooling LLC
06.2020 - Current
Director of Operations
Home Climates
06.2014 - 06.2020
Owner/President/Master Plumber
JustinTime LLC
10.2008 - 06.2014
Quartermaster/Combat Engineer (12B)
United States Army
08.2002 - 08.2005
Master Plumber's License
Sandler Management Training
Sandler Corporate Training
Sandler Sales Management Training
Everest Sales and Employee Relation Training
High School Diploma -
William Penn Senior High School
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