Talented professional, knowledgeable leader and dedicated problem solver. Brings 7+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
11
11
years of professional experience
Work History
Project Manager II - Continuing Care
Kaiser Permanente
03.2022 - Current
Established effective communication among team members for enhanced collaboration and successful project completion.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
Met project deadlines without sacrificing build quality or workplace safety.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Developed and implemented project plans and budgets to ensure successful execution.
Guided team on performance, productivity issues, and quality control.
Project Manager I - Continuing Care
Kaiser Permanente
04.2015 - 03.2022
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Developed strategic projects to identify key issues, problems, and resources for multiple programs.
Set strategic direction for multiple projects and allocation of resources.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Maintained open communication by presenting regular updates on project status to stakeholders
Lead Medical Care Coordinator - DME
Kaiser Permanente
02.2013 - 03.2015
Carefully developed and retained qualified staff, as well as trained new employees.
Monitored medical care compliance, including Medical Necessities and Benefit Denials.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Determined need for special assessment activities for complex cases, effectively handling care plans.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Education
BBA - Business Administration And Management
Cal State Fullerton
Fullerton
01.2015
Skills
Technical Presentations
Project Closure
Disaster Recovery Methodologies
Agile Methodology
Accomplishments
Presented with the Excellence in Culture Award for my ability to adapt to change and take on an increased workload without hesitation.
Helped design and launch the Living Well and AMCAH programs, resulting in cost savings of over $2.5 million for its assistance in decreasing hospital and emergency room utilization.
Training And Skills
Proficient in Excel, Oracle SQL, Tableau, Power BI, PowerPoint, Microsoft Project, and Visio
Risk management
Financial management
Team leadership
Leadership Experience
Actively participates in monthly Project Management collaboration meetings with other project managers.
Completed leadership development courses through Kaiser.
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Teleservice Representative at Kaiser Permanente - The Permanente Medical GroupTeleservice Representative at Kaiser Permanente - The Permanente Medical Group
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group