Justin Frank
Dublin,OH
Summary
Diligent marketing administration specialist with a proven track record in document management, SEO optimization, financial administration, and client relations. Skilled in developing efficient filing systems for both physical and digital records, managing client invoices, and assisting in document preparation for presentations and reports. Proficient in vendor research and evaluation, adept at social media management, content creation, and graphic design using Canva and Adobe Photoshop. Experienced in writing compelling blogs on PR and marketing topics, enhancing brand visibility and thought leadership. Collaborative team player with strong interpersonal skills, adept at working effectively with diverse colleagues to achieve organizational objectives. Seeking to leverage comprehensive expertise to drive success in a dynamic professional setting.
Overview
7
7
years of professional experience
Work History
Marketing Administration Specialist
Wiser Strategies
Lexington, KY
09.2023 - 06.2024
- Worked as an intern and as a full-time employee.
- Developed filing systems for paper and electronic documents, including archiving historical records.
- Participated in making edits to clients' websites to improve SEO.
- Handled clients invoices and entered them into tracking documents.
- Assisted in the preparation of presentations, reports, and other documents for clients.
- Researched potential vendors or service providers to evaluate the best options available.
- Developed social media schedules for the employer and clients' social medias.
- Promptly uploaded advertisements to several media stations.
- Created graphic in Canva and Adobe Photoshop for use on company websites, advertisements, and to be posted on social media.
- Wrote blogs about public relations and marketing topics that feature on the company website
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created and executed social media strategies to increase customer engagement.
- Conducted customer surveys to gather feedback about tourism in Lexington
Till Operator
Jason's Deli
Dublin, OH
05.2021 - 08.2023
- Worked seasonally from start date to end date
- Verified payment preferences of guests to make transactions faster and more flexible.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders, and refilling glasses.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Greeted customers and answered inquiries regarding menu items and specials.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Trained new staff in front-of-house procedures, customer relations, preparing desserts and other meals, as well as cleaning.
Food Runner
Lexlive
Lexington, KY
02.2023 - 04.2023
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Addressed customer complaints and inquiries to verify satisfaction.
- Provided attentive service and proactively assessed guest needs.
- Delivered correct food items to tables according to order documentation.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Cleaned and sanitized food preparation and serving areas.
- Cleared tables immediately after guests left in preparation for next party.
Social Committee Chair
Chi PSI Fraternity
Lexington, KY
08.2020 - 01.2021
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Presided over and served on boards of directors, management committees and other governing boards.
- Conferred with board members, organization officials and staff members to discuss issues, coordinate activities and resolve problems.
- Prepared budgets for approval, including those for funding and implementation of programs.
Soccer Referee
Our Lady Of Perpetual Help
Columbus, OH
06.2018 - 08.2018
- Educated athletes, coaches and fellow officials about game rules and regulations.
- Interpreted and applied rules and regulations in sports.
- Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.
- Controlled game flow to maintain safe and fair environment.
Volunteer Tutor
Whetstone Library Homework Help Center
Columbus, OH
11.2017 - 12.2017
- Responded to email and telephone requests to provide students with specific information.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Developed enrichment materials resource files for use in tutorial sessions.
- Aided students with planning and preparation for class projects.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Education
Bachelor of Arts - Integrated Strategic Communication
University of Kentucky
Lexington, KY12.2023
High School Diploma -
Bishop Watterson High School
Columbus05.2019
Skills
- Order Delivery Practices
- Training Junior Team Members
- Billing and Payment Processing
- Mobile Marketing Techniques
- Report Preparation
- Expense Reporting
- Digital Advertising Familiarity
- Promotions and Advertising
Timeline
Marketing Administration Specialist
Wiser Strategies
09.2023 - 06.2024
Food Runner
Lexlive
02.2023 - 04.2023
Till Operator
Jason's Deli
05.2021 - 08.2023
Social Committee Chair
Chi PSI Fraternity
08.2020 - 01.2021
Soccer Referee
Our Lady Of Perpetual Help
06.2018 - 08.2018
Volunteer Tutor
Whetstone Library Homework Help Center
11.2017 - 12.2017
Bachelor of Arts - Integrated Strategic Communication
University of Kentucky
High School Diploma -
Bishop Watterson High School