JUSTIN FREEMAN
Cabot,Arkansas
Summary
Dedicated service professional with expertise in diagnostic analysis and complex problem-solving. Proven ability to enhance operational efficiency through streamlined processes while maintaining high safety and quality standards.
Overview
9
9
years of professional experience
Work History
Service Technician
TFG
Little Rock, Arkansas
01.2025 - Current
- Utilized diagnostic tools to identify issues and recommend solutions.
- Diagnosed malfunctions in various equipment models and systems.
- Disassembled, cleaned, inspected, and reassembled machinery.
- Collaborated with team members to streamline repair processes and workflows.
- Maintained accurate records of repairs and maintenance activities performed.
- Trained junior technicians on safe repair practices and equipment handling.
- Followed manufacturer's instructions for installation, operation, maintenance and repair of machines.
Machine Operator
Sig Sauer
Jacksonville, Arkansas
01.2023 - 12.2024
- Adjusted machines to meet specific job requirements, ensuring optimal performance.
- Trained new joiners on machinery operation, enhancing team capability and safety.
- Analyzed blueprints, schematics, or drawings to determine correct machine setup.
- Followed documented processes to maintain compliance with standardized work orders, ensuring quality output.
- Adapted to changing work orders and production requirements to produce high-quality results.
Glazier
Sherwood Glass and Mirror
Sherwood, Arkansas
05.2019 - 01.2023
- Operated machinery such as cutting tables, drills, grinders, and polishing equipment.
- Troubleshot and resolved installation issues at job sites.
- Cleaned up and organized job sites for safety and professionalism.
- Fabricated panels, doors, and other customized pieces to customer specifications.
- Conducted site visits to assess project scope, take measurements, and troubleshoot issues.
- Installed glass windows, doors, and panels in residential and commercial buildings.
Server
Waffle House
Cabot, Arkansas
04.2017 - 05.2019
- Trained new servers in company policies, guest service standards and best practices.
- Delivered food and beverages promptly to customers.
- Communicated professionally with customers, colleagues and supervisors.
- Provided exceptional customer service by addressing and resolving guest concerns or complaints.
Education
Diploma -
Cabot High School
Cabot, Arkansas05-2018
Skills
- Diagnostic analysis
- Equipment Operation
- Equipment Maintenance
- Repair Documentation
- Quality Assurance
- Regulatory compliance
- Workplace Safety
- Process Improvement
- Complex Problem-Solving
- Project Management
- Time Management
- Problem solving
- Attention to detail
Timeline
Service Technician
TFG
01.2025 - Current
Machine Operator
Sig Sauer
01.2023 - 12.2024
Glazier
Sherwood Glass and Mirror
05.2019 - 01.2023
Server
Waffle House
04.2017 - 05.2019
Diploma -
Cabot High School