Justin Garrison
Conroe ,TX
Summary
Experienced Sales Manager with over 6 years of experience in Customer Service. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
19
19
years of professional experience
Work History
Licensed Health Plan Advisor
Bloom
Bloomington, ID
04.2023 - Current
- Mentored junior team members, fostering professional growth and development within the department.
- Provided ongoing support to enrolled members, addressing concerns or issues related to their chosen health plans.
- Resolved member inquiries promptly and accurately, demonstrating exceptional customer service skills.
- Enhanced member satisfaction by providing personalized health plan recommendations and support.
- Educated clients on available health plan options, resulting in informed decisionmaking.
- Participated in community events and networking opportunities, promoting awareness of available health plans and driving enrollment.
- Maintained up-to-date knowledge of industry trends and regulatory changes, providing accurate information to clients.
SALES MANAGER
Aarons Sale And Lease
Longview, TX
10.2019 - Current
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Resolved customer issues quickly and managed over 1,600 accounts to increase sales and meet quotas.
FIELD SERVICE SUPERVISOR
Stallion Oilfield Services
Haughton, LA
01.2014 - 01.2019
- Provided customer service that follows company's compliance structure
- Communicated procedures and progression with multiple partners, vendors, and upper management
- Maintained low downtime periods by maintaining equipment and reducing unnecessary maintenance.
DIESEL MECHANIC & MANAGER
R&S Truck & Equipment
Timpson, TX
01.2006 - 01.2013
- Assumed strategic role in planning, implementing, managing, and controlling all financial and construction activities
- Ensured proper completion of required trainings for employees
- Equipment Maintenance, (Engines, Transmissions, Tires, etc.)
- Saved 8,000/year by implementing cost-saving initiatives that addressed long-standing problems.
Education
Associate of Applied Science - Business Administration, Business Organization
Panola College
Carthage, TXHigh School Diploma -
Timpson High School
Timpson, TXSkills
- Attention to Detail
- Office Professional
- Microsoft Office
- MacOS Proficiency
- Team Leadership
- Strong Communication
- Accountability
- Strong Work Ethic
- Professionalism
Timeline
Licensed Health Plan Advisor
Bloom
04.2023 - Current
SALES MANAGER
Aarons Sale And Lease
10.2019 - Current
FIELD SERVICE SUPERVISOR
Stallion Oilfield Services
01.2014 - 01.2019
DIESEL MECHANIC & MANAGER
R&S Truck & Equipment
01.2006 - 01.2013
Associate of Applied Science - Business Administration, Business Organization
Panola College
High School Diploma -
Timpson High School