Justin Gautier

• Administered social media accounts and online platforms for the church, keeping congregants updated on news and events.
• Coordinated volunteer recruitment efforts, matching interested individuals with appropriate service roles based on skills and passions.
• Conducted regular evaluations of ministry processes and procedures, identifying areas for improvement and implementing changes as needed.
• Enhanced congregation engagement by organizing and coordinating various ministry events and programs.
• City/Parish Volunteer organizer and collaborator
• Construction project manager – equipment operator
• Educated members of congregation on religious beliefs and practices.
• Participated in various outreach programs.
• Developed and implemented educational programs for youth.
• Wrote and delivered sermons.

* Box Sales (product only, not projects) Support of 80-90 Account Reps
* Order Administration and approval before going through the purchasing cycle
* Following up and communicating the status of orders to internal and external customers
* Reconciliation of data input into the system regularly
* Billing and Collection issue research
* Follow up & coordination with Diversified vendors regarding lead times, order fulfillment,
freight claims, and return merchandise (RMA)
* Track Purchase Orders from Sales Orders
* Maintain and Update BI Sales Order Logistic Report
* Escalate issues as needed, customer service-focused

* Maintained detailed records of client interactions, updating CRM systems for accurate tracking of sales activities.

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations. ($200K annually)
• Used CRM software to maintain detailed contact logs and account records.
• Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Set up new accounts, established customer credit and set up payment methods.
• Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Worked with a nationally acclaimed construction company to meet equipment rental needs of clients. Work entailed: heavy equipment rental/delivery, job order filling, accounts receivables/payable, inventory management, and paper filing.
• Heavy Equipment Operation and Delivery