Justin Giammarino
Summary
Proven Assistant Manager at Domino's Pizza, adept in staff supervision and customer relations, enhanced store performance by fostering team motivation and ensuring high service standards. Achieved significant reduction in cash discrepancies, demonstrating strong money handling skills. Recognized for exceeding shift targets through effective staff training and development.
Achieved an 86% OA as shift runner in November 2023 at Storrs location
Dedicated to upholding the Dominos culture and understand what it takes to run a successful store
Overview
4
4
years of professional experience
Work History
Assistant Manager
Domino's Pizza
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Controlled food and labor costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Placed food and Soda orders, along with putting away the truck orders.
- Ensured all product in store is up to date daily.
Shift Runner
Domino's Pizza
11.2022 - 01.2024
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
- Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
- Managed cash flow during shifts to ensure accurate transactions while minimizing discrepancies or losses.
- Boosted employee morale with regular recognition, rewards for exceptional work, and constructive feedback sessions.
- Received commendation from management for consistently meeting or exceeding shift targets and maintaining high-quality service standards.
- Monitored equipment functionality regularly to identify maintenance needs proactively and minimize downtime due to malfunctions or breakdowns.
- Controlled food and labor costs.
- Counted truck order to ensure all product has been delivered, dated and put away correctly.
Delivery Driver
Domino's Pizza
08.2020 - 11.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Prepped accordingly to ensure there was enough product throughout the day.
Education
Associate Degree in Business - Entrepreneurship
Manchester Community College
Manchester, CT05.2023
High School Diploma -
South Windsor High School
South Windsor, CT06.2020
Skills
- Money Handling
- Controlled food costs
- Customer Relations
- Team motivation
- Serve Safe Certification
- Opening and Closing Shift Runner
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Compliance understanding
- Policy Enforcement
References
Neil Warren - Franchise Owner: (860)-428-4328
Tom Slowkowski - Supervisor: (860)-839-5963
Tim Harmon - Supervisor: (860)-834-8805
Timeline
Assistant Manager
Domino's Pizza
01.2024 - Current
Shift Runner
Domino's Pizza
11.2022 - 01.2024
Delivery Driver
Domino's Pizza
08.2020 - 11.2022
Associate Degree in Business - Entrepreneurship
Manchester Community College
High School Diploma -
South Windsor High School