Justin Goggins
Forest,Virginia
Summary
Sociable server offering multiple years of experience delivering friendly and thorough service to customers. Well-studied student pursuing a degree in Supply Chain Management.
Overview
4
4
years of professional experience
Work History
Server
Brauburger's
Forest, Virginia
08.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled high amounts of volume and multitasked, having up to 10 tables seated at a time.
Server
Prime At Saratoga National
Saratoga Springs, New York
05.2023 - 08.2024
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high-profile guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on standard, as well as restaurant-specific, procedures.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Janitor
Vent Fitness
Clifton Park, New York
01.2021 - 01.2022
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Report any damages found in the building premises to supervisors immediately for repair works.
Education
High School Diploma -
Shenendehowa High School
Clifton Park, NY06-2022
Bachelor of Science - Supply Chain Management
Liberty University
Lynchburg, VASkills
- Professional Appearance
- Exceptional customer service
- Suggestive and Effective customer upselling
- Sales Techniques
- Relationship Management
- Entrepreneurial Mindset
- Data Analytics
- Research and analysis
Accomplishments
- Dean's List (Fall 22')
- Dean's List (Spring 23')
- Dean's List (Fall 23')
- Dean's List (Spring 24')
Affiliations
- Bodybuilding
- Golf
- Cooking
- Outdoors Activities
References
References available upon request.
Timeline
Server
Brauburger's
08.2024 - Current
Server
Prime At Saratoga National
05.2023 - 08.2024
Janitor
Vent Fitness
01.2021 - 01.2022
High School Diploma -
Shenendehowa High School
Bachelor of Science - Supply Chain Management
Liberty University
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