Justin Gordon
Putnam Valley,NY
Summary
Experienced professional with extensive background in maintaining mechanical efficiency for complex operations. Proven ability to identify and resolve performance roadblocks through diligent problem-solving. Strong understanding of industry standards and best practices.
Overview
16
16
years of professional experience
Work History
Handyman Assistant
Heritage Tower Condominium
White Plains, New York
03.2017 - Current
- Executed routine building maintenance, including plumbing, electrical, carpentry, painting, and HVAC work.
- Conducted inspections of building systems to identify maintenance requirements and safety hazards.
- Responded promptly to tenant service requests and emergency maintenance calls.
- Maintained boilers, pumps, lighting, doors, locks, and other critical building components.
- Performed preventative maintenance on mechanical systems and equipment.
- Kept accurate logs of maintenance activities, work orders, and inspections.
- Ensured compliance with OSHA, WPFD, DOB, and company safety protocols.
- Coordinated with contractors and vendors for repairs and projects.
Product Specialist
Curry Subaru
Mohegan Lake, New York
09.2010 - 03.2017
- Engaged potential customers through outbound sales efforts, including cold calling and outreach, resulting in generation of new leads.
- Conducted personalized vehicle demonstrations that highlighted features tailored to customer needs.
- Negotiated deals to secure mutually beneficial agreements for customers and dealership.
- Upsold additional products, including warranties, service packages, and accessories, enhancing overall revenue.
- Utilized CRM software to track customer interactions, follow up on leads, and maintain organized records.
- Managed inventory control to guarantee accurate vehicle listings and availability.
- Maintained professional presentation and excellent communication skills during all customer interactions.
- Ensured consistent phone etiquette across in-person and remote communications.
Education
High School Diploma -
Hendrick Hudson High School
Montrose, NY06-2007
Some College (No Degree) - Business Computer Technology
BOCES PNW Technical School
Yorktown Heights, NYSkills
- Customer service
- Troubleshooting
- Problem solving
- Attention to detail
- Time management
- Vendor coordination
- Residential repairs
- Tech savvy
Timeline
Handyman Assistant
Heritage Tower Condominium
03.2017 - Current
Product Specialist
Curry Subaru
09.2010 - 03.2017
High School Diploma -
Hendrick Hudson High School
Some College (No Degree) - Business Computer Technology
BOCES PNW Technical School