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Accomplished construction executive with 20+ years of experience in developing and implementing project processes and procedures to successfully bring projects to completion. Drives revenue through building and maintaining client relationships. Possesses high-caliber qualifications in leading all phases of construction projects across multiple market sectors, specializing in Healthcare construction and commercial multi-million dollar construction projects. Skilled in subcontractor scheduling/supervision, materials and time cost controls, quality control, and policy and procedure development and implementation. Recognized for directing multiple personnel, projects, and locations simultaneously. Equipped with comprehensive skills in establishing and maintaining productive working relationships among cross-cultural team members associated with the project. Highly effective in working within competitive and stressful situations.

Over 17 years of progressive experience in IT, managing complex projects as Director of Program Management, Senior Integration Program Manager, Scrum Master, QA Manager, Project Manager/RTE, and Delivery Manager. Demonstrated expertise in developing implementation strategies from planning to execution on complex programs from $1M to $25M Proficient in managing, creating, budgeting, forecasting, tracking, risk management, program/project plans at the Program and Portfolio level Skilled in working with C-Level executives to translate business vision into concrete goals and executable plans, reporting on progress, risks, ROI, and CBA Developed and managed multidisciplinary, matrixed and distributed teams comprising of 5 - 150 team members (including external vendors) Proven track record in creating Standard Operating Procedures (SOPs), sustainable business processes, and driving continuous improvement within Project Management Organization (PMO) and Quality Engineering (QE) organizations Successfully led AI projects within the IVR portfolio leveraging Machine Learning (ML) and Natural Language Processing (NLP) Proficient in planning and procuring IT infrastructure for Testing, Development Cloud, and Mobile teams Experienced in managing projects using Waterfall, Scrum, Kanban, and SAFe methodologies Certified SAFe Practice Consultant (SPC), licensed to lead and implement SAFe in organizations undergoing Agile Transformation Coached teams and programs in Agile methodologies, including Scrum, Kanban, and SAFe Proficient in CA Agile/Jira, drove Scrum and Kanban projects, and configured new Jira projects from inception Skilled in creating and implementing strategies for Integration between Applications, End to End (E2E) at the Enterprise level Successfully implemented and managed comprehensive risk management frameworks, including risk identification, assessment, mitigation, monitoring, and control Successful track record in managing Mergers and Acquisition (M&A) projects to ensure smooth transitions and integrations Extensive experience in managing technology projects including Application Development, Cloud Migration, Infrastructure, Mainframe, Java, Web Services and APIs, Data Migration, Data Analytics, Cyber Security, Azure DevOps, Big Data, Contact Center Technology, Interactive Voice Response(IVR), UX/UI and Artificial Intelligence(AI) Successfully led teams to achieve and surpass goals in Continuous Integration, and the implementation & automation of testing suites for Smoke, Regression, and Functional testing

With a proven track record at Johnson Controls, I excel in leading project execution teams, ensuring project schedules are meticulously developed and adhered to. My expertise in scope management and client relations has consistently enhanced project profitability and customer satisfaction. Skilled in cost control and fostering team growth, I adeptly navigate project complexities to drive success.

Dynamic Sr. Project Manager with a proven track record at SANLI M&E Engineering, adept at cross-functional coordination and financial administration. Successfully delivered multimillion-dollar projects, enhancing client relationships and mentoring teams to achieve project milestones. Expert in project scheduling and tender costing, ensuring compliance and quality in all deliverables.

Proactive Sr. Project Manager with extensive experience in planning, training, and operations. Successfully led cross-functional teams, maintained schedules, and directed scope changes to ensure project success. Strong skills in client relationship management, problem-solving, and quality control, bringing effective solutions and outstanding service to drive business growth.

Justin Hay

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Sr. Project Manager

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BBA - Business Management

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Sr. Project Manager

BBA - Business Management

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