Nicholas Robinson
Wilmington,OH
Summary
Proactive Sr. Project Manager with extensive experience in planning, training, and operations. Successfully led cross-functional teams, maintained schedules, and directed scope changes to ensure project success. Strong skills in client relationship management, problem-solving, and quality control, bringing effective solutions and outstanding service to drive business growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Project Manager
Enviroserve, Inc
05.2019 - Current
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to leadership, providing insights into progress made toward achieving key milestones.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Mentored junior project managers and team members to enhance their skills and career growth.
Planning, Training and Operations Officer
Ohio Military Reserve
07.2017 - Current
- Enhanced Service Member productivity through developing and implementing effective standard operating procedures.
- Increased response to unit reports and challenged management to quickly respond to and act on reports.
- Developed new S.O.Ps for Brigade
- Monitored Health and Safety for all Service Members while on State Active Duty during the COVID Pandemic
Regional Service Manager
Dickinson Fleet Services
03.2009 - 05.2019
- Delivered consistently high levels of customer satisfaction by monitoring service quality and implementing corrective actions where necessary.
- Managed budgets effectively by controlling costs without compromising on service quality or staff motivation levels.
- Established strong relationships with key stakeholders to drive collaboration and support business growth initiatives.
- Championed process improvements that resulted in decreased turnaround times for service requests while maintaining quality standards.
Education
High School Diploma -
Clinton-Massie High School
Harveysburg, OH06.2004
Certificate - Diesel Mechanics
Laurel Oaks
Wilmington, OH06.2004
Skills
- Project Planning
- Scope Management
- Client Relationship Management
- Project Scheduling
- Training and mentoring
- Quality Control
- Problem-Solving
- Team Leadership
- Teamwork and Collaboration
Accomplishments
2015- Fire Department Officer of the Year
2021- Brigade Solider of the Year
Affiliations
- State Guard Association of the United States
- State Guard Association of Ohio
- Free and Accepted Mason
Certification
100+ F.E.M.A to include IS 300 and 400
F.E.M.A and Homeland Security Instructor
75+ Joint Knowledge Certificates
U.S Army Instructor
Timeline
Sr. Project Manager
Enviroserve, Inc
05.2019 - Current
Planning, Training and Operations Officer
Ohio Military Reserve
07.2017 - Current
Regional Service Manager
Dickinson Fleet Services
03.2009 - 05.2019
High School Diploma -
Clinton-Massie High School
Certificate - Diesel Mechanics
Laurel Oaks
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