Justin H. Buck
Summary
Fluent in the distribution industry with 8 years of experience in construction materials. Proven ability to build long-term relationships with distributors and contractors while managing contracts and negotiations. Expertise in using Salesforce CRM to enhance customer satisfaction and drive sales performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Jr Account Manager
Capital Electric Supply
09.2023 - Current
- Focused on building long-term relationships with Tier 1 distributors, electrical contractors, and internal team to enhance collaboration and support.
- Negotiated multi-year long-term agreements (LTAs) for strategic accounts to secure preferred supplier status and reduce commercial risks.
- Planned and reviewed strategic accounts using salesforce CRM to optimize customer performance and drive sales.
- Expert in the sales process C&I gear and lighting project $450K+. From Budget, to bid, to buy out. Managed and sold those jobs for my customer with my PM team and the Manufacture.
- Performed detailed take-offs of Riser Diagrams, one-line diagrams, and lighting fixture schedules to ensure project accuracy.
Account Manager
City Electric Supply
07.2022 - Current
- Served as primary contact for managing customer accounts, ensuring satisfaction and retention.
- Develop trusted advisor relationships with key accounts, customer stakeholders.
- Negotiated contracts and closed agreements, enhancing profitability for key accounts.
- Developed new business with existing clients and identified areas for improvement to achieve sales goals.
- Coordinated purchasing, drop shipping, and LTL/FTL logistics for efficiency.
Underground lineman / Machine operator
Shepherd Contracting Co
03.2020 - Current
- Executed directional and horizontal drilling for conduit, communications, DI pipe, duct bank, and duct vault installations.
- Splice boxes primary / secondary, pulling cable.
- Worked part time with minority-based underground utility sub-contractor to bore and lay pipe for various projects.
- Supported utility projects by assisting in various tasks and ensuring project timelines were met.
Inside Sales, Receiving, Counter
CED Cheverly
05.2019 - 07.2022
- Managed incoming customer service calls and sales inquiries to enhance customer satisfaction and drive sales growth.
- Maintain a 30% GP with new accounts/ COD.
- Cultivated and maintained personal book of business, managing will calls, quotes, stock transfers, job orders, and material lists to support customer needs and improve sales opportunities.
- Oversaw product receiving and deliveries for commercial and residential customers, ensuring timely and accurate fulfillment to meet client expectations.
- Facilitated procurement activities to acquire materials promptly.
- Partner with vendors to maintain warehouse, counter, and inventory stock levels: NABCO PCB, Brazill Bros, GL, CWD, KLN, IDL, BUR, ORB, TPZ, PECO, LENOX.
- Oversaw the condition and organization of the warehouse area and Wire Room.
Education
Bachelor’s - industrial technology, Minor in Industrial Technology Management
East Carolina University
Greenville, NC07-2016
Associate - applied science in Electronic Systems Technology
Pitt Community College
Winterville, NC05-2014
Skills
- Account management
- Client management
- Salesforce CRM
- Order entry and inventory
- Contract negotiation
- Distribution industry expertise
- Product knowledge
- Strong relationship management skills
Affiliations
- Institute for Supply Management (ISM)
- Professional Association for Industrial Distribution (P.A.I.D)
- Association of Technology, Management, and Applied Engineering (ATMAE)
- NECA Member
- IECC Member
- VA ABC Member
Certification
- CRM
- SAP
- Basic Wiring PCC
- Industrial Controls
- Program Logic
- Basic Electronics
- OSHA 30 Hour
- Gold Career Readiness Certificate (CRC)
- Minitab
Accomplishments
- Designed / organized 2 warehouse to ISO9000 compliant standards. In 1 warehouse this resulted in a 18% increase in order pulling time and a 16.2 % increase in inventory turnovers.
- Job business: 2-year project with EC. From electrical gear, lighting package to commodities, pipe, wire, boxes strut fit. Logistically setup job site storage. Material cages for consignment of material to FTL to drop shipping material to daily deliveries. This resulted in 13.2% GP over 2 years for a $1.9 Million job.
- Increased territory revenue by 5.2% YoY by identifying and securing partnerships with new electrical OEMs. Managed and sold first $500K job at 15% profit.
Hobbies and Interests
- Family Time
- Bourbon
- Southern comfort food
- Negotiations
- Golf
- The great outdoors (hunting and fishing)
Timeline
Jr Account Manager
Capital Electric Supply
09.2023 - Current
Account Manager
City Electric Supply
07.2022 - Current
Underground lineman / Machine operator
Shepherd Contracting Co
03.2020 - Current
Inside Sales, Receiving, Counter
CED Cheverly
05.2019 - 07.2022
Bachelor’s - industrial technology, Minor in Industrial Technology Management
East Carolina University
Associate - applied science in Electronic Systems Technology
Pitt Community College