Justin Heath
Chicago,IL
Summary
Strategic Lead Executive Assistant with 13+ years of experience supporting CEOs and senior executives across public and high-growth private companies. Recognized for creating structure in dynamic environments, streamlining operations, and leading high-performing administrative teams. Skilled in executive communications, board management, and cross-functional coordination to drive organizational efficiency and executive focus.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Executive Assistant / Interim Chief of Staff
GoHealth
02.2023 - Current
- Partner with CEO and CFO on strategic priorities, coordinating calendars, communications, and high-impact meetings.
- Lead and mentor a team of four EAs, implementing workflow improvements.
- Oversee board documentation and committee minutes, ensuring compliance and confidentiality.
- Support special projects including organizational restructuring and process modernization.
Executive Assistant / Office Manager
Aifleet
05.2022 - 10.2022
- Provided comprehensive administrative support to the CEO, CPO, and CFO, including complex calendar management, travel coordination, and expense reporting.
- Directed an office relocation for 130+ employees within two months, completing the project under budget and ahead of schedule.
- Implemented new office systems and workspace layouts to strengthen collaboration, communication, and overall efficiency.
- Streamlined operational processes to enhance workflow, vendor management, and executive support functions.
Executive Assistant
Yext
12.2021 - 05.2022
- Provided strategic support to the CMO and SVP of Growth, managing complex calendars, global travel, and expense reporting with precision.
- Designed and launched a comprehensive onboarding program for Marketing and Growth teams, accelerating new hire productivity.
- Partnered cross-functionally to execute company-wide marketing initiatives and Employee Resource Group campaigns that strengthened inclusion and brand culture.
- Led logistics for an international offsite with 50+ attendees, delivering a seamless experience across multiple time zones and departments.
Administrative Specialist III
Meta (Facebook)
02.2020 - 12.2021
- Supported 13 senior leaders across engineering and operations, coordinating calendars, travel, and expenses in a fast-paced, matrixed environment.
- Implemented process improvements that enhanced team connectivity and collaboration across multiple business units.
- Revamped interview training initiatives, expanding the qualified interviewer pool by 40% and improving hiring consistency.
- Partnered with leadership to streamline meeting structures and optimize cross-team communication.
Executive Assistant
Dell Children's Medical Center
08.2019 - 02.2020
- Supported three senior executives through complex calendar, travel, and expense management
- Prepared agendas, tracked action items, and documented key decisions to ensure alignment across departments.
- Assisted with physician recruitment by conducting initial candidate interviews and managing onboarding logistics.
- Coordinated large-scale team events and conferences, strengthening engagement and team cohesion.
Administrative Assistant
South Austin Medical Center
08.2015 - 08.2019
- Managed daily administrative operations and scheduling for two senior executives, ensuring smooth communication and workflow.
- Supervised and trained clerical staff, improving team efficiency and accuracy in recordkeeping.
- Oversaw payroll and timekeeping functions, maintaining 100% accuracy in biweekly submissions.
Education
Bachelor of Science - Biochemistry
Arizona State University
Tempe, AZ12-2027
Skills
- Executive Operations
- Strategic Calendar Management
- Board Governance
- Process Optimization
- Team Leadership
- Event Planning
- Confidential Communication
- Travel & Expense Management
Websites
Relocation Statement
Open to relocation and hybrid/on-site opportunities nationwide
Certification
Illinois Public Notary
Timeline
Lead Executive Assistant / Interim Chief of Staff
GoHealth
02.2023 - Current
Executive Assistant / Office Manager
Aifleet
05.2022 - 10.2022
Executive Assistant
Yext
12.2021 - 05.2022
Administrative Specialist III
Meta (Facebook)
02.2020 - 12.2021
Executive Assistant
Dell Children's Medical Center
08.2019 - 02.2020
Administrative Assistant
South Austin Medical Center
08.2015 - 08.2019
Bachelor of Science - Biochemistry
Arizona State University