Justin Heichel
Shallotte,NC
Summary
Dynamic professional with a proven track record at Home Depot, excelling in staff training and inventory coordination. Recognized for enhancing store presentation and driving team performance through effective problem-solving and workflow management. Committed to optimizing operations and improving customer satisfaction while maintaining safety standards.
Overview
21
21
years of professional experience
Work History
Merchandising Assistant Store Manager
Home Depot
01.2015 - Current
- Assisted in visual merchandising to enhance store presentation and customer engagement.
- Supported inventory management through accurate data entry and stock organization.
- Coordinated daily floor operations, ensuring merchandise displays meet company standards.
- Aided in maintaining cleanliness and orderliness of store's merchandising areas.
- Collaborated with team members to set up seasonal displays according to guidelines.
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
Convention Set-up Supervisor
Blue Chip Casino Hotel and Spa
11.2011 - 01.2014
- Oversaw daily operations, ensuring compliance with safety standards and operational procedures.
- Trained and mentored team members to improve productivity and enhance skill sets.
- Developed and implemented process improvements that streamlined workflows and reduced downtime.
- Coordinated shifts and schedules to optimize staff deployment during peak hours.
- Facilitated communication between departments to enhance collaboration and efficiency across teams.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Shipping and Receiving Manager
Better Living Furniture
04.2004 - 11.2011
- Oversaw shipping and receiving operations to ensure timely processing of customer orders.
- Managed inventory control systems, optimizing stock levels and reducing excess inventory.
- Coordinated logistics with vendors, ensuring accurate delivery schedules and cost-effective solutions.
- Developed standard operating procedures that improved overall workflow and reduced errors.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
Education
High School Diploma - General Studies
Midwest High School
Schererville, Indiana04.2007
Skills
- Staff training and development
- Safety monitoring
- Workflow management
- Inventory coordination
- Time management
- Problem-solving
Timeline
Merchandising Assistant Store Manager
Home Depot
01.2015 - Current
Convention Set-up Supervisor
Blue Chip Casino Hotel and Spa
11.2011 - 01.2014
Shipping and Receiving Manager
Better Living Furniture
04.2004 - 11.2011
High School Diploma - General Studies
Midwest High School
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