Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Justin Hernandez

Justin Hernandez

Senior Sales Operations Analyst
Hollywood,FL

Summary

Senior Sales Operations Analyst with proven track record of success designing models and analytical programs to solve business problems. Results-oriented with strong research and decision-making skills to determine specifications and develop action plans for projects. Collaborative with excellent interpersonal and communication skills across diverse groups. An award-winning employee who will do whatever it takes to get the job done efficiently and effectively.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Senior Sales Operations Analyst

Grant Cardone Enterprises
Aventura, Florida
09.2021 - 11.2022
  • Worked across various departments to provide comprehensive and consumable information and ad-hoc reporting when needed
  • Defined, tracked and reported on key metrics & KPIs daily, weekly and monthly to update sales management and department leaders
  • Developed and implemented automated processes to streamline statistical data output and month-end reconciliations with the Finance team while automating sales data for visualizations and consumption throughout the sales room
  • Created real-time dashboards and data visualizations on Excel, Google Sheets & Google Data Studio (Looker) for the sales team leaders and coaching department to continuously track and analyze daily & monthly sales targets and sales rep stats
  • Worked cross-functionally with Client Relations, Marketing and Finance to solve complex business problems
  • Created, managed and automated lead distribution and tracking for the sales team on HubSpot through workflows and dashboards
  • Awarded the Rookie Rockstar Award for our largest event, the 10X Growth Conference 2022.

Director of Operations

Louis Leonard Art
Boca Raton, Florida
12.2016 - 09.2021
  • Generated proposals/recommendations for bulk sales of art to commercial real estate owners around the country
  • Submitted purchase orders and coordinate shipments to commercial real estate properties in a timely manner
  • Worked with, trained and assisted sales representatives to the company’s products in a broad range of marketplaces
  • Managed all company projects and initiatives to completion and follow up
  • Maintained healthy communication with the company’s contracted artists keeping them up to date on all aspects of the company plans and potential developments of the future
  • Created, maintained and optimized over 3000 product listings on Amazon, Houzz, Overstock, Hayneedle and Wayfair through marketplace inventory upload feeds
  • Controlled the order fulfillment process including the processing and creation of new orders, uploading of tracking numbers to partner websites and ensuring vendor compliance
  • Maintained agreements with vendor & partner accounts
  • Managed paid search efforts on Facebook, Google and our various sales channels while continuously analyzing and optimizing techniques to deliver and drive better ROI
  • Maintained website through WordPress with basic HTML, while making necessary changes and updates
  • Generated quarterly business reports analyzing sales, expenses, net profit margins & forecasts
  • Provided reliable support and customer service across various sales channels.

Assistant Account Manager

Entourage Yearbooks
Princeton, New Jersey
01.2016 - 06.2016
  • Provided optimal levels of customer service and tech support
  • Researched and responded to client queries as required
  • Maintained strong, lasting client relationships throughout yearbook production season
  • Conducted a high volume of cold calls to retrieve updates on inactive accounts
  • Signed existing clients to extended contracts
  • Performed Quality Control checks on finished products to ensure accuracy and detail.

Education

Bachelor’s Degree - Information Technology & Informatics

Rutgers University – New Brunswick, New Brunswick, NJ
08.2012 - 05.2015

GPA: 3.35 / 4.0

Skills

HubSpot

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Additional Information

  • Activities: Played Baseball until my Junior Year in College. Awarded the 2010 Star Ledger Gold Glove Award in High School.
  • Interests: Data Analytics; Dashboards; E-Commerce; Operations; Stock Market; Financial Analysis; Web Development; Real Estate Investing; Market Research; Entrepreneurship; Music Production; Automation; Sports

Timeline

Senior Sales Operations Analyst - Grant Cardone Enterprises
09.2021 - 11.2022
Director of Operations - Louis Leonard Art
12.2016 - 09.2021
Assistant Account Manager - Entourage Yearbooks
01.2016 - 06.2016
Rutgers University – New Brunswick - Bachelor’s Degree, Information Technology & Informatics
08.2012 - 05.2015
Justin HernandezSenior Sales Operations Analyst