Justin Hill
Columbia
Summary
Results-driven customer service associate with a strong ability to enhance patient experiences and manage high-volume interactions. Skilled in communication and problem-solving, eager to transition into a Patient Services Specialist role, leveraging experience in team collaboration and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Quick Trip
Columbia
08.2022 - 08.2023
- Facilitated customer purchases and resolved inquiries in a high-traffic retail environment, enhancing customer satisfaction.
- Created a welcoming atmosphere through effective communication with customers and team members, fostering collaboration.
- Processed transactions accurately at cash registers, ensuring positive and professional interactions with customers.
Truck Mover / Freight Mover
C & M Express Freight
Spartanburg
05.2021 - 06.2023
- Provided dependable customer service through effective communication with clients and coworkers to enhance satisfaction.
- Managed pressure effectively to meet tight schedules and achieve operational goals.
- Demonstrated strong teamwork and attention to detail in a fast-paced environment.
Warehouse Associate
Amazon
Columbia
01.2021 - 12.2022
- Managed conveyor and packaging processes, enhancing accuracy and maintaining high productivity.
- Retrieved and prepared products for packaging and shipment, ensuring timely delivery.
- Operated efficiently in a fast-paced environment, consistently meeting daily performance goals.
Laborer / Groundsman
All Good Lawn & Tree
Columbia
01.2021 - 12.2021
- Supported tree-cutting, lawn care, and landscaping projects to enhance outdoor spaces.
- Ensured safe and efficient work practices, contributing to smooth crew operations.
- Fostered teamwork and communication skills through daily collaboration with crew members.
Education
High School Diploma -
Boiling Springs Highschool
Boiling Springs, NC05-2021
Skills
Additional Qualifications
- Strong interpersonal and communication skills
- Professional and dependable work ethic
- Quick learner with strong attention to detail
- Comfortable assisting customers both in person and over the phone
- Able to adapt quickly to new systems and procedures
Timeline
Customer Service Associate
Quick Trip
08.2022 - 08.2023
Truck Mover / Freight Mover
C & M Express Freight
05.2021 - 06.2023
Warehouse Associate
Amazon
01.2021 - 12.2022
Laborer / Groundsman
All Good Lawn & Tree
01.2021 - 12.2021
High School Diploma -
Boiling Springs Highschool