Justin Inman
Graham,NC
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
12
12
years of professional experience
Work History
Claims Processor
Metropolitan Warehouse and Delivery
Greensboro, North Carolina
06.2026 - 09.2026
- Processed claims efficiently using company-specific software and tools.
- Reviewed documentation to ensure compliance with company policies and guidelines.
- Communicated with clients to gather necessary information for claims processing.
Package Handler
FedEx
11.2024 - 07.2025
- Assembled, sealed, and loaded packages into correct trucks.
- Assembled, sealed, and loaded packages into the correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Managed tasks within tight deadlines and a fast-paced environment.
- Verified labels and shipping information to prevent misdelivery and ensure accuracy.
- Proven successful working within tight deadlines and a fast-paced environment.
- Cleared jams in conveyor system to restore operational efficiency. and unblocked the conveyor system to maintain flow of goods.
Backroom Manager
HollyWood Bowl
01.2024 - 11.2024
- Maintained neat and organized kitchen areas through regular trash removal and supply organization.
- Executed tasks promptly based on supervisor instructions.
- Ensured clean, dry, and debris-free work area to enhance safety and minimize risk of incidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by the restaurant.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed tasks according to supervisor guidelines.
Tow Truck Operator
3T Towing And Recovery
09.2021 - 01.2024
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals
- Secured vehicle to tow truck and checked all attachments for safe operation
- Answered roadside assistance calls for tows and other vehicle support
- Invoiced and collected payments from shippers, ensuring timely account settlements each day
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting
- Troubleshot and diagnosed mechanical issues, performed repairs, and conducted preventive maintenance to maintain equipment functionality
- Conducted regular inspections and maintenance actions to ensure equipment functionality
- Finalized daily logs on schedule to ensure compliance with internal records and DOT requirements
- Handled and transported hazardous materials safely to ensure compliance with regulations. and oversized shipments without incident.
Welder
Thermafab
01.2020 - 09.2021
- Executed welding techniques in various positions including flat, horizontal, vertical, and overhead. in flat, horizontal, vertical and overhead positions
- Clamped, held, tack-welded, heat-bent, and bolted component parts to achieve precise configurations and positions
- Clamped, held, tack-welded, heat-bent, and bolted component parts to achieve precise configurations and positions
- Inspected welds and verified critical measurements to ensure compliance with specifications.
Infantry Squad Leader
US Army
05.2016 - 02.2021
Security Officer
Sunstates Security
10.2020 - 11.2020
- Gathered information, identified and implemented a resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
- Documented incidents of property damage, theft, unauthorized persons, and unusual occurrences to provide thorough records for security management.
- Ensured integrity of high-security areas by verifying access approvals for all personnel, maintaining strict security protocols.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidents
- Partnered with a team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide
- Partnered with a team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide
- Coordinated with law enforcement and federal investigators to facilitate safe apprehensions of fugitives and streamline investigation processes.
Head Rancher
Shady Oaks Ranch
05.2020 - 09.2020
- Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects
- Facilitated the birth of new calves and supported lambing activities
- Herded livestock using horses or ranch ATVs
- Monitored and recorded technical improvements to enhance productivity on the ranch. to save on ranch overhead
- Collaborated with employees to enhance practices and safety standards, reducing waste and improving operational performance
- Performed repairs and preventive maintenance on equipment and property
- Maximized operational profits through crop inspections, quality assessments, and problem identification for issues like disease or insects
- Kept detailed service records for farm machinery
Production Supervisor
Continental Structural Plastics
03.2019 - 05.2020
- Set and revised production schedules to align with changing demands and optimize workflow
- Maintained cleanliness and order in work areas to promote safety
- Organized work to meet demanding production goals.
- Set and revised production schedules to meet changing demands
- Supervised and motivated staff to enhance team cohesion and performance
- Organized work processes to achieve demanding production goals efficiently.
Technician
Goodman Networks Inc.
02.2019 - 05.2020
- Set up and executed test activities to ensure system functionality and reliability
- Installed and maintained telecommunications equipment on various job sites.
- Assisted in troubleshooting network issues to ensure service continuity.
- Installed AT&T services for residential customers
- Collaborated with team members to complete projects efficiently and safely.
Site Supervisor
Securitas
08.2019 - 02.2020
- Advised security team on significant threats and conducted investigations into asset loss or misappropriation, enhancing overall security protocols
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Oversaw team of 20 security officers, managing scheduling and performance evaluations to ensure effective operational coverage
- Drafted security operating procedures and training materials for human resources department
Receiving Manager
Walmart Supercenter
05.2018 - 11.2019
- Managed shipping and receiving team, trained members on schedules and work assignments.
- Managed inbound receiving departments.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Led shipping and receiving team, coordinating training, schedules, and work assignments to enhance team efficiency.
- Supervised inbound receiving operations to ensure accurate handling of incoming shipments.
- Loaded and unloaded trucks using appropriate forklift attachments while prioritizing safety standards and compliance.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Gathered and processed merchandise returns.
- Operated various forklifts, including sit-down, stand-up, and reach types, to optimize material handling across diverse warehouse layouts.
Deputy Jailer
Franklin County Regional Jail
06.2019 - 09.2019
- Utilized weapons, handcuffs and physical force to maintain discipline and order among prisoners
- Transported inmates to institutions, courtrooms, hospitals, and work sites, ensuring safe and secure transit.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility
- Monitored facility entrances to ensure safety and security of all visitors to screen visitors, using x-rays and ION scanner devices
- Received and processed inmates into custody of the institution by searching prisoners and taking charge of personal property
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property
- Monitored radio transmissions between staff to respond immediately to directions and emergencies
- Coordinated daily schedules for inmates, facilitating access to library visits, work assignments, family visits, and counseling.
Area Supervisor
Amazon
05.2018 - 03.2019
- Processed orders and issued documentation to ensure timely fulfillment and accuracy.
- Managed Receiving Dock and Operations.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Maintained open lines of communication between management and staff to enhance teamwork and drive collaboration on shared goals.
- Processed orders and issued documentation
Salesman
Friendship honda
01.2018 - 01.2019
- Delivered exceptional service to clients, maintaining and extending relationships for future business opportunities
- Established contracts, negotiated rates, and finalized service terms
- Led customer product implementations
- Organized and maintained a customer database of over 600 clients nationwide
- Sold Honda products to customers in various locations.
Electronics Technician
Advanced Electronics
06.2018 - 11.2018
- Assembled electrical and electronic systems and prototypes per engineering data, utilizing hand tools and measuring instruments to ensure compliance with specifications
- Reviewed and interpreted technical documents, including service manuals and wiring diagrams, to facilitate accurate assembly and troubleshooting
- Collaborated with product engineers using diagnostic and testing processes to identify and resolve development issues, enhancing product reliability
Event Specialist
Boone Rent-All & Parties Too
01.2018 - 06.2018
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
- Fostered relationships with local and national wedding suppliers to obtain the best price, quality, and delivery of products.
Manager
84 Lumber Company
08.2017 - 05.2018
- Scheduled and assigned daily tasks to ensure smooth operations
- Processed product orders
- Unloaded trucks at warehouse
- Operated Forklift and Equipment
- Maintained cleanliness of store
- Guided customers in product selection
Call Center Supervisor
The Results Companies
06.2017 - 10.2017
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Answered customer questions regarding merchandise and pricing, enhancing customer satisfaction
- Shared best practices for sales and customer service, contributing to improved store efficiency
- Applied product knowledge to assist customers and support team members in achieving sales goals
- Set up and explained new membership contracts.
Team Leader
McDonald's
02.2015 - 09.2017
- Coached team members in customer service techniques, providing feedback that led to improved sales performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Provided constructive criticism regarding quality assurance on the collections team phone calls.
- Assessed workloads to meet seasonal fluctuation needs
Education
Associate of Science - Business
University of Phoenix
OnlineAssociate of Arts - Arts
Forsyth Technical Community College
High School Diploma -
Stokes Early College
Bachelors in Business Management - Business Management
University of Alabama at Birmingham
Skills
- Team leadership
- Documentation review
- Customer relationship management
- Process improvement
- Time management
- Attention to detail
- Effective communication
- Team collaboration
- Problem solving
Timeline
Claims Processor
Metropolitan Warehouse and Delivery
06.2026 - 09.2026
Package Handler
FedEx
11.2024 - 07.2025
Backroom Manager
HollyWood Bowl
01.2024 - 11.2024
Tow Truck Operator
3T Towing And Recovery
09.2021 - 01.2024
Security Officer
Sunstates Security
10.2020 - 11.2020
Head Rancher
Shady Oaks Ranch
05.2020 - 09.2020
Welder
Thermafab
01.2020 - 09.2021
Site Supervisor
Securitas
08.2019 - 02.2020
Deputy Jailer
Franklin County Regional Jail
06.2019 - 09.2019
Production Supervisor
Continental Structural Plastics
03.2019 - 05.2020
Technician
Goodman Networks Inc.
02.2019 - 05.2020
Electronics Technician
Advanced Electronics
06.2018 - 11.2018
Receiving Manager
Walmart Supercenter
05.2018 - 11.2019
Area Supervisor
Amazon
05.2018 - 03.2019
Salesman
Friendship honda
01.2018 - 01.2019
Event Specialist
Boone Rent-All & Parties Too
01.2018 - 06.2018
Manager
84 Lumber Company
08.2017 - 05.2018
Call Center Supervisor
The Results Companies
06.2017 - 10.2017
Infantry Squad Leader
US Army
05.2016 - 02.2021
Team Leader
McDonald's
02.2015 - 09.2017
Associate of Science - Business
University of Phoenix
Associate of Arts - Arts
Forsyth Technical Community College
High School Diploma -
Stokes Early College
Bachelors in Business Management - Business Management
University of Alabama at Birmingham