Summary
Overview
Work History
Education
Skills
Timeline
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Justin Isaac

Orlando,FL

Summary

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience

Work History

Sales Associate

Holiday Inn Club
Orlando
10.2023 - 03.2024
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Managed time efficiently to prioritize tasks, meet deadlines, and maintain a consistent level of productivity throughout the workday.
  • Developed expertise in various travel destinations, enabling personalized recommendations based on client preferences and interests.
  • Utilized strong product knowledge to upsell additional services such as excursions, travel insurance, or upgrades for an enhanced vacation experience.

Sales Associate

Vacation Property Rentals
Orlando
09.2019 - 08.2023
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Customer Service Representative

Holiday Inn Club Vacations
Orlando
01.2017 - 09.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Ridge Community High School
Davenport, FL

Skills

  • Find jobs
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Exceptional customer service
  • Outgoing Personality
  • Flexible Schedule
  • Cash Handling
  • Money Handling

Timeline

Sales Associate

Holiday Inn Club
10.2023 - 03.2024

Sales Associate

Vacation Property Rentals
09.2019 - 08.2023

Customer Service Representative

Holiday Inn Club Vacations
01.2017 - 09.2019

High School Diploma -

Ridge Community High School
Justin Isaac