Highly-motivated Manager with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager in Training
Cub Foods
Crystal, MN
08.2023 - Current
Supervised and trained staff to ensure customer service standards were met.
Maintained a clean and organized work environment for employees and customers.
Delegated tasks according to employee strengths, interests, and abilities.
Ensured compliance with all company regulations, policies, procedures, safety protocols.
Maximized profitability through effective cost control techniques such as reducing shrink in high shrink areas such as the deli and produce department.
Provided leadership, insight and mentoring to newly hired employees to set them up for a successful career with Cub.
Analyzed daily sales figures to determine where the key hits and misses were in daily operations.
Ecommerce Team Lead
Cub Foods
Crystal, MN
01.2022 - 08.2023
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard Also ensuring pre and post sub rates were above company average as well as leading the district in on-time pick rates.
Trained new staff in relevant processes and procedures.
Resolved escalated customer complaints or queries promptly and efficiently.
Education
Associate of Arts - General Studies
Normandale Community College
Minneapolis, MN
12-2022
Skills
Task Delegation
Team Management
Employee Scheduling
Sales Tracking
Department Oversight
Schedule Management
Inventory Management
Customer Service Management
Employee reviews
Supervision and training
Certification
PIT Certified
Food Safety Certified through MN Department of health