Justin Jernigan
Clearwater,FL
Summary
Highly Motivated individual with experience in IT, AR, customer service and Machine operator. I have a vast set of skills from serving in the Army as well as my civilian work experience. Skilled in everything from IT to customer service to driving a forklift. Strong communication and interpersonal skills coupled with attention to detail affords me the ability to be an asset to any organization.
Overview
13
13
years of professional experience
Work History
Account Manager
Happy's Home Center
05.2019 - 04.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Maintenance Technician
Core RX Inc
05.2020 - 06.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Machine Operator
Dynamet Inc Via Express Employment
05.2018 - 05.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Collaborated with team members to optimize production processes and improve overall performance.
Signal Support System Specialist
United States Army (active Duty And Reserve)
07.2011 - 05.2018
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Set up terminal devices, completing prescribed onboarding processes to verify successful integration into existing network frameworks.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Integrated new devices into managed networks while maintaining assigned security protocols and protections.
- Installed new wiring and networking hardware in existing facilities and within new construction.
- Tracked and detected network service disruptions using computer systems, scopes and meters.
- Provided technical assistance to users of [Type] computer systems and [Type] networks.
- Maintained networking equipment such as [Product or Service] and [Product or Service] to support reliable user connectivity.
- Contributed to mission success by providing signal support to combat commanders through the integration of command, control, communications, computers, and intelligence systems.
- Provided crucial support during emergency situations by quickly establishing contingency communication networks.
- Increased mission readiness with thorough preventive maintenance checks and services on assigned vehicles.
Seam Technician
Oldcastle BuildingEnvelope
09.2017 - 03.2018
- Played a key role in the successful completion of special projects, effectively collaborating with team members to meet unique client needs.
Education
General
St Petersburg College
Clearwater, FLSkills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Customer Satisfaction
- Customer Relationships
Accomplishments
Army Commendation Medal (1)
Army Achievement Medal (3)
A+ Certification
Certified in Fiber Optics
Timeline
Maintenance Technician
Core RX Inc
05.2020 - 06.2022
Account Manager
Happy's Home Center
05.2019 - 04.2024
Machine Operator
Dynamet Inc Via Express Employment
05.2018 - 05.2019
Seam Technician
Oldcastle BuildingEnvelope
09.2017 - 03.2018
Signal Support System Specialist
United States Army (active Duty And Reserve)
07.2011 - 05.2018
General
St Petersburg College
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