Justin Jetty
Boulder City,NV
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Smoke N Head Shop
10.2023 - 01.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Security Guard
Terribles RoadHouse
08.2023 - 10.2023
- Conducted routine patrols to monitor and maintain the safety of the casino premises during overnight shifts
- Responded swiftly to security incidents, including disturbances, thefts, and medical emergencies, using sound judgment and adherence to established protocols.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Dasher
DoorDash
06.2021 - 03.2023
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
Overnight Remodel Member (Seasonal)
Target
09.2021 - 11.2021
- Conducted inventory counts and arranged merchandise on shelves, end caps, and displays
- Efficiently organized products in-store, utilizing planograms for optimal layouts
- Managed vendor items with limited information, ensuring organization and space optimization.
Self Checkout Clerk / Produce
Walmart
02.2021 - 06.2021
- Professionally addressed and promptly resolved customer concerns
- Provided efficient customer support while overseeing multiple registers
- Efficiently managed returns and item placement across the store.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Team Member
McDonald's
12.2020 - 02.2021
- Managed headset, food handling, checkout, and customer service simultaneously, independently
- Consistently worked long shifts, often exceeding 12 hours, due to understaffing
- Skillfully addressed customer concerns related to food preparation, ensuring their satisfaction.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Team Member (Seasonal)
Area 51 Fireworks
05.2020 - 07.2020
- Demonstrated distinguished leadership, communication, time management, and a strong work ethic, leading to consideration for a team lead position
- Adapted quickly to a fast-paced, high-volume environment with surplus fireworks
- Emphasized teamwork and precise communication for efficient fireworks handling.
Skills
- Leadership
- Critical Thinking
- Problem Solving
- Negotiation
- Conflict Resolution
- Communication
- Decision Making
- Adaptability
- Customer Needs Assessment
Timeline
Sales Associate
Smoke N Head Shop
10.2023 - 01.2024
Security Guard
Terribles RoadHouse
08.2023 - 10.2023
Overnight Remodel Member (Seasonal)
Target
09.2021 - 11.2021
Dasher
DoorDash
06.2021 - 03.2023
Self Checkout Clerk / Produce
Walmart
02.2021 - 06.2021
Team Member
McDonald's
12.2020 - 02.2021
Team Member (Seasonal)
Area 51 Fireworks
05.2020 - 07.2020